1) I’m using wordpress.org
2) WordPress version: 3.8.3
3) Theme is called Vizio from Splashing Pixels (I created child theme)
4) Plugins installed: a) Jetpack by WordPress.com; b) UpdraftPlus – Backup/Restore; c) WooCommerce; d) WooCommerce Shipment Tracking; e) WooThemes Helper; f) Yet Another Social Media Icon Plugin (YASIP)
5) WooCommerce version: 2.1.7
6) Host: BlueHost
7) WooCommerce system report:
### Environment ###
Home URL: https://melrivago.com
Site URL: http://melrivago.com
WC Version: 2.1.7
WC Database Version: 2.1.7
WP Version: 3.8.3
WP Multisite Enabled: No
Web Server Info: Apache
PHP Version: 5.4.27
MySQL Version: 5.5.37
WP Memory Limit: 96 MB
WP Debug Mode: No
WP Language: Default
WP Max Upload Size: 10 MB
PHP Post Max Size: 10 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
SUHOSIN Installed: No
WC Logging: Log directory is writable.
Default Timezone: Default timezone is UTC
fsockopen/cURL: Your server has fsockopen and cURL enabled.
SOAP Client: Your server has the SOAP Client class enabled.
WP Remote Post: wp_remote_post() was successful – PayPal IPN is working.
### Locale ###
decimal_point: .
thousands_sep:
mon_decimal_point:
mon_thousands_sep:
### Plugins ###
Installed Plugins: Jetpack by WordPress.com by Automattic version 2.9.3
UpdraftPlus – Backup/Restore by UpdraftPlus.Com
DavidAnderson version 1.9.0
WooCommerce Shipment Tracking by Mike Jolley version 1.2.3
WooCommerce by WooThemes version 2.1.7
WooThemes Helper by WooThemes version 1.2.4
Yet Another Social Media Icon Plugin (YASIP) by Mitch Bartlett version 1.1
### Settings ###
Force SSL: Yes
### WC Pages ###
Shop Base: #23 – /shop/
Cart: #55 – /cart/
Checkout: #57 – /checkout/
My Account: #51 – /my-account/
### WC Taxonomies ###
Order Statuses: cancelled (cancelled)
completed (completed)
failed (failed)
on-hold (on-hold)
pending (pending)
processing (processing)
refunded (refunded)
Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
### Theme ###
Theme Name: Vizio Child
Theme Version: 1.0.0
Author URL:
### Templates ###
Template Overrides (WooCommerce):cart-shipping.php
cart.php
cross-sells.php
mini-cart.php
shipping-calculator.php
form-billing.php
form-checkout.php
form-shipping.php
review-order.php
thankyou.php
content-product.php
content-product_cat.php
content-single-product.php
no-products-found.php
form-change-password.php
form-edit-account.php
form-edit-address.php
form-login.php
my-account.php
my-address.php
my-downloads.php
my-orders.php
order-details.php
external.php
grouped.php
variable.php
product-image.php
product-thumbnails.php
rating.php
related.php
review.php
additional-information.php
description.php
tabs.php
up-sells.php
single-product-reviews.php
8) website: melrivago.com (right now is in maintenance mode since I cannot go live due to this issue). Let me know if you need to access.
9) Screenshots of woocommerce and product options so you can see they are enabled: a) Product setting: http://i58.tinypic.com/2lac0.jpg b) WooCommerce setting: http://i59.tinypic.com/2jdkoj8.jpg
10) Issue: When I made the website test (buying a product), it didn’t disappear/hide like it’s supposed to do. As you can see in the screenshot the option of hide out of stock products is enabled.
Please advise since this is a huge concern for me and I haven’t found any solution in the other forums, Google, support team, etc.
Let me know if you need additional information. Thanks in advance.
PD. Hope you enjoyed your popcorn. Cheers!
