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WooCommerce - excelling eCommerce
Removing item from shop when sold automatically (19 posts)

  1. ck.1
    Member
    Posted 1 year ago #

    Hi
    I have looked around but cant seem to find where and how i can set up woocommerce to not displaying products once they are sold. This is for an antique store so there are only 1 of every product.

    http://wordpress.org/extend/plugins/woocommerce/

  2. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    You'll need to activate stock management (both on settings level in the inventory tab and product level in Product Data meta box, Inventory panel) , set the stock level for that specific product to 1 and in settings (Inventory tab again) you'll find the option "Hide out of stock items from the catalog".

  3. ck.1
    Member
    Posted 1 year ago #

    Thank you for the quick response. I had already set as you described but the product is still there after having purchased it twice as a test and a 1 euro price. So I am very confused. I have also updated the order as completed just to make sure but it is still displaying.

  4. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    If you go to the overview of all your products, what is shown in the 'Stock' column for the product you've been testing with after the purchases?

    Can you make a screenshot of your Inventory panel of that specific product and a screenshot of the Inventory tab of your WooCommerce Settings page?

  5. ck.1
    Member
    Posted 1 year ago #

    Hi Coen

    As you requested
    This is the shop product page : http://grab.by/lMNk

    Inventory Panel: http://grab.by/lMMu

    WC Settings : http://grab.by/lMMM

    I hope this helps.

  6. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    That seems to be set up properly. To what values does everything change after you've made a test order and purchased that item?

    What is shown in the 'Stock' column for the product you've been testing with after the purchases? It should go to 0 and 'out of stock'.

  7. ck.1
    Member
    Posted 1 year ago #

    I have it set to not to show any stock as per image on WC Settings above. But I can still added to cart this is what i can't understand.

  8. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    No, that's not the setting I was referring to. I need to see what value is shown in the 'Stock' column on the Products overview page. You can go to this page by clicking 'Products' in the main navigation on the left of your administration panel.

  9. ck.1
    Member
    Posted 1 year ago #

    I hope this is correct, it does show 1 in stock.

    http://grab.by/lVga

  10. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    And this is from right after you've made the test purchase on that product? What is the status of the order that you've made to test the purchase?

  11. ck.1
    Member
    Posted 1 year ago #

    Yes. If you like I can send you URL and login details to your email if you can supply it.

  12. ck.1
    Member
    Posted 1 year ago #

  13. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    What happens if you manually set the product stock to 0 and set it to 'Not in stock'? Does the product get hidden from the shop pages?

  14. ck.1
    Member
    Posted 1 year ago #

    I reduced stock to zero only and left in stock on and the product is not showing now.

    Do you think it may be an IPN issue? I read something about it.

    The cart is still showing the product in it after 3 days when I am logged in as an administrator. When i log out the cart clears itself.

  15. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    What is the status of the order that you've made to test the purchase?

    It can be an IPN issue, yes. Please check our documentation on debugging IPN issues.

  16. ck.1
    Member
    Posted 1 year ago #

    The status of my order is Completed.

  17. ck.1
    Member
    Posted 1 year ago #

    Hi Coen

    What i did was to set up a Paypal sandbox to try to resolve this issue.

    I increase the product quantity to 2 , then made a purchase. Upon purchasing the cart clears but the stock quantity remained the same at 2.
    I went through and COMPLETED the status refreshed and the quantity is still showing 2.

  18. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    What status did the order get before you manually set it to completed? Are all the settings still like you've shown in the screenshots before?

    Have you tried to see if it's a conflict with another plugin or theme? Please deactivate all plugins except for WooCommerce and active a default WordPress theme like Twenty Eleven. Then try to do another purchase and see if the stock level does get changed.

    If it does, start enabling everything again one by one to find the culprit.

  19. Melrivago
    Member
    Posted 2 months ago #

    Good evening:

    This was solved? I'm experiencing same issue with my test, and can't find any answer in any forum or any search engine. No one answers my forum and need to fix this ASAP.

    Like ck.1, all of my settings are active to be able to manage stock and to hide out of stock items from catalog, as well as the WooCommerce settings.

    I checked the IPN and have no issues.

    My theme is called Vizio from Splashing Pixels (but using a child theme). WordPress versio is 3.8.3.

    I will appreciate any information. Thanks in advance.

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