Support » Installing WordPress » Registration for new user will NOT email

  • Hello,

    I am brand new to blogging in general and especially to hosting a website with WordPress blog on it.

    Here is my problem: I cannot get any of the emails to work.

    – when a new user registers, the system says that an email will be sent with his password; like what just happened to me when I signed up here. But mine will NOT send the email.

    – I also have a “contact” option setup using ProPhoto’s templates which is a great help but their contact email will NOT work either.

    Anybody got any ideas? I would appreciate any help that I can get. I am totally stumped.

    While here, are there any good books anywhere that will help me understand WordPress??

    Thank you,
    Chuck

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  • Its a server issue then. You need to open a ticket with your hosting company’s support.

    Chuck,

    I’m in a similar place.

    I’m using a plugin called Register Plus. I had to call my hosting company’s tech support to find out why an error page opened after the registrant clicked on the confirmation email. It had to do with rewrite rules in one of the wp files. I can’t remember which folder or file, and unfortunately didn’t find out what change was made. Most of the tech support people I talked to didn’t know about this. You might have to call back a few times, and/or ask that your case be escalated.

    I’m learning a lot from the documentation you get when you click on Home at the top of the support pages. Probably as good as a book at this point.

Viewing 2 replies - 1 through 2 (of 2 total)
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