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[resolved] register_http_request_failed (22 posts)

  1. fibis
    Member
    Posted 1 year ago #

    I noticed the site stats and email subscription wasn't working in Jetpack today, so I updated to the latest Jetpack and can't connect to WordPress.com. I get the following message:

    Jetpack could not contact WordPress.com: register_http_request_failed. This usually means something is incorrectly configured on your web host. SSL connection timeout

    I've checked the list of known plugin conflicts and I don't have any of those. Anyone else having the same problem. All worked well until today and I haven't changed anything.

    Website: http://www.new.fibis.org
    Webhost: Dreamhost

    http://wordpress.org/extend/plugins/jetpack/

  2. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    fibis, I'm talking to Jetpack's gurus about this, and we're trying to figure out what's going on.

    My best guess, since many servers work and only some don't, is that it's a network/IP block issue. We're not blocking Jetpack that I can see, but I raised an internal engineer ticket anyway, just in case!

  3. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @fibis Could you please try installing the Jetpack Compatibility Plugin so we can see some additional information from your site?

    1) Download the plugin from http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip
    2) Upload the plugin to your site via Dashboard -> Plugins -> Add New.
    3) Activate the plugin and go to Plugins -> Jetpack Compatibility Test.
    4) Click the "Select All" button.
    5) Send us the results of the tests via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

    Thanks!

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    We have now fixed the issue, and all Jetpack features should work on your site.

    Don't hesitate to post here or open a new thread if you still experience issues.

  5. fibis
    Member
    Posted 1 year ago #

    Fantastic! Many thanks! :-)

  6. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    Thanks, Jeremy, I'll front you a drink next time we see each other :D

  7. pixlaw
    Member
    Posted 1 year ago #

    I just deactivated all my plugins to do some troubleshooting. Now, when I reactivate Jetpack, I get the same error message as above:

    "Jetpack could not contact WordPress.com: register_http_request_failed. This usually means something is incorrectly configured on your web host.

    Operation timed out after 15000 milliseconds with 0 bytes received"

    website is http://jamespixton.com
    hosting: godaddy
    WP ver: 3.5.1
    Jetpack ver: 2.2

  8. pixlaw
    Member
    Posted 1 year ago #

    Waited a couple hours and tried again--problem resolved. Go figure.

  9. duljepret
    Member
    Posted 1 year ago #

    @Jeremy Herve - Im still find this problem "register_http_request_failed" after install : Jetpack Compatibily Test,... ???
    -----------------
    TEST: Integer Tests
    Array
    (
    [$value = "d0000000";] => (string) d0000000
    [$value = hexdec( $value );] => (integer) 3489660928
    [$value = abs( $value );] => (integer) 3489660928
    [$min = 0;] => (integer) 0
    [$max = 61;] => (integer) 61
    [4294967295 + 1] => (integer) 4294967296
    [$value / (4294967295 + 1)] => (double) 0.8125
    [$max - $min + 1] => (integer) 62
    [($max - $min + 1) * ($value / (4294967295 + 1))] => (double) 50.375
    [$out = $min + (($max - $min + 1) * ($value / (4294967295 + 1)));] => (double) 50.375
    [$out = intval( $out );] => (integer) 50
    [$out = abs( $out );] => (integer) 50
    )

    TEST: wp_generate_password()
    Array
    (
    [0] => 1 -> 1:s
    [1] => 5 -> 5:WCp1g
    [2] => 10 -> 10:oBr9f2Pgxj
    [3] => 16 -> 16:yPKnDRfIxQDHA5jv
    [4] => 32 -> 32:trBmu9aJauzHw7nDnZk1prxxsPQJAD9V
    [5] => 32 -> 32:7XLKrqGlSXWUbiRdaN6z5sqTozK1ZSZf
    [random_password] => abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789
    [steps] => Array
    (
    [0] => 23 -> x
    [1] => 58 -> 6
    [2] => 18 -> s
    [3] => 14 -> o
    [4] => 14 -> o
    [5] => 47 -> V
    [6] => 48 -> W
    [7] => 37 -> L
    [8] => 30 -> E
    [9] => 36 -> K
    [10] => 32 -> G
    [11] => 42 -> Q
    [12] => 32 -> G
    [13] => 26 -> A
    [14] => 57 -> 5
    [15] => 52 -> 0
    [16] => 22 -> w
    [17] => 28 -> C
    [18] => 57 -> 5
    [19] => 6 -> g
    [20] => 17 -> r
    [21] => 13 -> n
    [22] => 35 -> J
    [23] => 55 -> 3
    [24] => 41 -> P
    [25] => 38 -> M
    [26] => 21 -> v
    [27] => 47 -> V
    [28] => 47 -> V
    [29] => 39 -> N
    [30] => 5 -> f
    [31] => 47 -> V
    )

    [ReflectionFunction] =>
    /**
    * Generates a random password drawn from the defined set of characters.
    *
    * @since 2.5
    *
    * @param int $length The length of password to generate
    * @param bool $special_chars Whether to include standard special characters. Default true.
    * @param bool $extra_special_chars Whether to include other special characters. Used when
    * generating secret keys and salts. Default false.
    * @return string The random password
    **/
    Function [ <user> function wp_generate_password ] {
    @@ /home/maskris/public_html/wp-includes/pluggable.php 1485 - 1499

    - Parameters [3] {
    Parameter #0 [ <optional> $length = 12 ]
    Parameter #1 [ <optional> $special_chars = true ]
    Parameter #2 [ <optional> $extra_special_chars = false ]
    }
    }

    )

    TEST: wp_rand()
    Array
    (
    [0] => '60bc3dc2c7d72b1d7d2688b440eb239c566628db8d2e55f027b7d31fbcf75eddb69bbb09e4e0b9bf220193cff48333dd'
    [1] => 23:dd33384ffc391022fb9b0e4e90bbb96bdde57fcbf13d7b720f55e2d8bd826665c932be044b8862d7d1b27d7c
    [2] => 48:dd33384ffc391022fb9b0e4e90bbb96bdde57fcbf13d7b720f55e2d8bd826665c932be044b8862d7
    [3] => 30:dd33384ffc391022fb9b0e4e90bbb96bdde57fcbf13d7b720f55e2d8bd826665c932be04
    [4] => 15:dd33384ffc391022fb9b0e4e90bbb96bdde57fcbf13d7b720f55e2d8bd826665
    [5] => 20:dd33384ffc391022fb9b0e4e90bbb96bdde57fcbf13d7b720f55e2d8
    [6] => 34:dd33384ffc391022fb9b0e4e90bbb96bdde57fcbf13d7b72
    [7] => 9:dd33384ffc391022fb9b0e4e90bbb96bdde57fcb
    [8] => 45:dd33384ffc391022fb9b0e4e90bbb96b
    [9] => 44:dd33384ffc391022fb9b0e4e
    [10] => 55:dd33384ffc391022
    [11] => 8:dd33384f
    [12] => 59:
    [13] => 58:53c56864cba676b0f2fea134f97f0394437cf907186111b4cda2dd66bb49102331a59efb2a50a36db70f84635c0ef7eebf15de4e
    [14] => 55:53c56864cba676b0f2fea134f97f0394437cf907186111b4cda2dd66bb49102331a59efb2a50a36db70f84635c0ef7ee
    [15] => 57:53c56864cba676b0f2fea134f97f0394437cf907186111b4cda2dd66bb49102331a59efb2a50a36db70f8463
    [16] => 13:53c56864cba676b0f2fea134f97f0394437cf907186111b4cda2dd66bb49102331a59efb2a50a36d
    [17] => 51:53c56864cba676b0f2fea134f97f0394437cf907186111b4cda2dd66bb49102331a59efb
    [18] => 46:53c56864cba676b0f2fea134f97f0394437cf907186111b4cda2dd66bb491023
    [19] => 12:53c56864cba676b0f2fea134f97f0394437cf907186111b4cda2dd66
    [20] => 24:53c56864cba676b0f2fea134f97f0394437cf907186111b4
    [MIN] => 8
    [MAX] => 59
    [ReflectionFunction] =>
    /**
    * Generates a random number
    *
    * @since 2.6.2
    *
    * @param int $min Lower limit for the generated number
    * @param int $max Upper limit for the generated number
    * @return int A random number between min and max
    */
    Function [ <user> function wp_rand ] {
    @@ /home/maskris/public_html/wp-includes/pluggable.php 1512 - 1546

    - Parameters [2] {
    Parameter #0 [ <optional> $min = 0 ]
    Parameter #1 [ <optional> $max = 0 ]
    }
    }

    )

    TEST: HTTP Connection
    WP_Error Object
    (
    [errors] => Array
    (
    [http_request_failed] => Array
    (
    [0] => name lookup timed out
    )

    )

    [error_data] => Array
    (
    )

    )

    TEST: HTTPS Connection
    WP_Error Object
    (
    [errors] => Array
    (
    [http_request_failed] => Array
    (
    [0] => name lookup timed out
    )

    )

    [error_data] => Array
    (
    )

    )

    TEST: Self Connection
    WP_Error Object
    (
    [errors] => Array
    (
    [http_request_failed] => Array
    (
    [0] => name lookup timed out
    )

    )

    [error_data] => Array
    (
    )
    )
    --------------------------
    Server : Take 2 Hosting, Inc

  10. duljepret
    Member
    Posted 1 year ago #

    IM Used : zeeBizzCard themes

  11. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @duljepret Did you recently make changes to your domain configuration? If so, could you ask your hosting provider to have a look at your settings? Your site doesn't seem to be able to make any outgoing HTTP or HTTPS requests, and we cannot make any connection to your site from WordPress.com either:

    TEST: HTTP Connection
    WP_Error Object
    [0] => name lookup timed out
    
    TEST: HTTPS Connection
    WP_Error Object
    [0] => name lookup timed out
    
    TEST: Self Connection
    WP_Error Object
    [0] => name lookup timed out
  12. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    @duljepret - If you're on DreamHost, you can give me your domain and I can look at your server for you.

  13. duljepret
    Member
    Posted 1 year ago #

    @Jeremy Herve : Thanks, I think I must check in cpanel domain again,...
    @Ipstenu-DH : Not, I don't have credit card to host @ dreamhost. :)

  14. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    duljepret - You should make your own post then :) Not that this isn't a similar problem, but fibis' was a little Server Specific.

  15. moikirsch
    Member
    Posted 1 year ago #

    I'm having the same issue in several domains.

    My server is snowbird if it helps.

    Thanks

  16. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @moikirsch Could you please start your own thread, as per the Forum Welcome?
    http://wordpress.org/support/plugin/jetpack#postform

    It would also be useful if you could give us your site URL so I can have a closer look at the problem.
    If you want your site URL to remain private, you can also contact us via email:
    http://jetpack.me/contact-support/

    Thank you.

  17. moikirsch
    Member
    Posted 1 year ago #

    @Jeremy herve, I didn't start my own thread since it is the same issue (or at least it appears to be).

    One of the domains is http://www.hacerparaser.com/

    Thanks

  18. esmi
    Forum Moderator
    Posted 1 year ago #

    @moikirsch: As per the Forum Welcome, please post your own topic. Posting in an existing topic prevents us from being able to track issues by topic. Added to which, your problem - despite any similarity in symptoms - is likely to be completely different.

  19. duniabolagan
    Member
    Posted 11 months ago #

    i have the same issue, i can't install my lovely plugin

    http://www.duniabola.co

    anyone can help ?
    how do i install the jetpack plugin.

    is the internet connection or server load spead has an impact for this plugin ?

  20. Ipstenu-DH
    DreamHost Rep
    Posted 11 months ago #

    duniabolagan - Please make your own topic. This one's marked 'Resolved' so you won't get the help you want.

  21. KruVy
    Member
    Posted 10 months ago #

    Updated to latest and got this error :

    Jetpack could not contact WordPress.com: register_http_request_failed. This usually means something is incorrectly configured on your web host. Operation timed out after 15007 milliseconds with 0 bytes received

    What to do ?
    Please guide..!

  22. Ipstenu-DH
    DreamHost Rep
    Posted 10 months ago #

    KruVy - Please make your own topic. This one's marked 'Resolved' so you won't get the help you want.

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