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[resolved] refresh facebook connection and publicize issues (4 posts)

  1. joannmil
    Member
    Posted 2 months ago #

    I have the most updated jetpack plugin and wordpress. also updated all templates. I keep having 2 problems. Thanks to anyone who reads through both! I know it's a little long!

    1. I keep getting the flag "refresh your facebook connection" I do so, and it reappears instantly.

    The blog is live, yet when I try to publicize from the live blog, it says website not found.

    2. also I can NOT get the featured image to appear on facebook despite using the provided check box. I checked to see if the proper code is there (attachment-post-thumbnail) and have made sure the image is the proper size (at least 200x200). facebook and other sites randomly pull images from the header or within the body of post. Uggh

    Any help appreciated.

    https://wordpress.org/plugins/jetpack/

  2. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 2 months ago #

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

  3. joannmil
    Member
    Posted 2 months ago #

    hey thanks but I just removed Jetpack and have been manually publicizing and that works. it appears it was a malfunction of jetpack and my twentytweleve template.

  4. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 2 months ago #

    Were you using the "stock" Twenty Twelve themes or have you made any changes to it? As a default theme, it is one that we test against so I'd like to give it a second look if that is a potential source of the issue.

    Cheers. I'm going to mark this as resolved since you're not using the feature any longer.

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