Support » Plugin: WP Feedback & Survey Manager » Redirect Options are very cryptic

  • Resolved bufftom

    (@bufftom)


    Hi,
    Redirection is not working for me. No matter which method I try, it sends me to a blank page with the a little computer icon in the upper left corner.

    Your instructions say:

    Redirection URL

    The page will be redirected to the mentioned URL for flat redirection.
    The Redirection URL for Score based redirection will be used if the score does not satisfy any of the conditions.
    You can use the format string %TRACKBACK% to redirect the user to the results page. You need to have a valid trackback page set on the settings for this to work.

    What is a “mentioned” URL? There’s no option anywhere to enter a redirect URL unless i choose Score based. Even then it doesn’t work.

    Help

    http://wordpress.org/plugins/wp-feedback-survey-manager/

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  • Plugin Author Swashata Ghosh

    (@swashata)

    Hi,

    I think you are using the Pro version. When you select the Redirection type to Flat or Score, you will see something like this in the image:

    <img src=”https://dl.dropboxusercontent.com/u/129745839/FSQMPro2.1.4/RedirURL.png&#8221; alt=”Redirection URL” />

    Remove %TRACKBACK% with your URL. If you choose to use %TRACKBACK% to show the submission to the user, then make sure you’ve placed the [ipt_fsqm_trackback] on some page and selected that page from the settings.

    Please see the video tutorials on the documentation for more information. Also please use our dedicated support forum in future for getting prompt reply.

Viewing 1 replies (of 1 total)
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