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1. kstanki2
   Member
   Posted 8 months ago #

   Here's the situation:

   I have a 'baby' plan on hostgator which allows unlimited addon domains. The main domain on this account is entirely unrelated to my WP multisite install, which is on an addon domain.

   I put up a wildcard dns for the addon domain (set it to correct document root, not just public_html) and started to add some subdomains to the network, http://www.writerswithhats.com is the main site on the multisite install, I added 3 more subdomain sites to that. I can access all of the dashboards and edit settings just fine, but I am having some weird problems with accessing the sites.

   The main site works fine, as does one of the subdomains. However, 2 of the 3 subdomains redirect to the main site on my hostgator account (entirely unrelated to these sites). What I have also noticed is that these two sites doing this redirect have directories on the ftp like: writerswithhats.com/(site name), while the other one, which works just fine, doesn't have a directory there.

   Sorry if I seem to be rambling and haven't used the right terminology, still trying to wrap my head around all of this. Any help at all would be appreciated, I can provide more information if needed.

2. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 8 months ago #

   (set it to correct document root, not just public_html)

   That may be your problem you know. WordPress needs you to point it all to where you have it installed, which is NORMALLY public_html.

   However. What domain mapping plugin are you using? The domains should ALSO be mapped to where WP is installed, and then mapped inside WordPress via a plugin.

3. Andrea_r
   team pirate
   Posted 8 months ago #

   However, 2 of the 3 subdomains redirect to the main site on my hostgator account (entirely unrelated to these sites). What I have also noticed is that these two sites doing this redirect have directories on the ftp like: writerswithhats.com/(site name), while the other one, which works just fine, doesn't have a directory there.

   Did you park them in the same way pr make them add-on domains/ They do not need to have their own folder on the server and they should be directed to your multisite install. that means if you did make them add-on domains, look at the details in cpanel, specifically the home url.

4. kstanki2
   Member
   Posted 8 months ago #

   Hello,

   I got everything working in a remarkably lazy way- I just deleted the subdomains and created new ones with different (yet similar) names, everything's working fine now. Not a particularly smart fix, but it's functional so I'm a happy webmaster.

   Thanks for the suggestions

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