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Gravity Forms eWAY
[resolved] Recurring Payments not working (5 posts)

  1. mycustom
    Member
    Posted 1 year ago #

    Hi,
    When trying to make a recurring payment an error occurs with unable to process car information. Payments work no problems with a Once off Payment just not recurring.
    Not sure how to fix this?
    Thanks,
    Gary

    http://wordpress.org/extend/plugins/gravityforms-eway/

  2. webaware
    Member
    Plugin Author

    Posted 1 year ago #

    G'day, are you running in sandbox/test mode with your own eWAY customer ID? I have found that you need to force the test customer ID (87654321) to test recurring payments, otherwise you get an error with no message (i.e. the plugin just reports "eWAY error reported:")

    To verify, go to the eWAY Payments settings in the admin, and set "Force Test Customer ID in Sandbox" to "yes".

    If this is not the problem, please tell me what error message you are getting.

    cheers,
    Ross

  3. mycustom
    Member
    Posted 1 year ago #

    Thanks Ross I'll give that a try.
    Can I not test recurring payments in my own Sandbox as I want to see what it looks like at the eWAY backend?

    Regards,
    Gary

  4. mycustom
    Member
    Posted 1 year ago #

    Thanks Ross, Works perfect using default sandbox.
    Regards,
    Gary

  5. webaware
    Member
    Plugin Author

    Posted 1 year ago #

    G'day Gary, unfortunately eWAY sandbox doesn't work with you own customer id. Maybe you can let them know to, and they might fix it!

    cheers,
    Ross

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