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Recover password not working (3 posts)

  1. widgetbeat
    Member
    Posted 3 years ago #

    I cannot recover my password.

    When I receive the link to recover my password and try the link, I get an error message:
    "Sorry, that key does not appear to be valid."

  2. Len
    Member
    Posted 3 years ago #

    I've seen this error before and am not sure what causes it. If you can access your database via phpMyAdmin you can change it right there. Mark has an easy to follow guide here.

    Be careful when proceeding. You will be interacting directly with the database. There is no "undo".

  3. widgetbeat
    Member
    Posted 3 years ago #

    Thank you LenK. Just what I was looking for, and it worked!

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