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1. Ken Spong
   Member
   Posted 11 months ago #

   After months of grinding my head against an immovable object I finally have got to breaking point.
   The problem I CREATED is this.
   When I set up the hosting I was offered a fancy website. OK, but then I wanted to run WP network, so made the "use multisite" instruction in wp-admin.php and proceeded (post the instalation of the fancy site). On the way, the original site config got left as http://www.domain.com whilst I did the network install as domain.com.

   I have tried using code in the .htaccess file to truncate the url - not a lot of difference except I seem to be able to access the main site whether as www. or not...
   Problems arise in the edit/dashboard areas of the subdomains - cannot access the page.
   I have some 200 blogs on 26 sites here and I am really needing to know of any short-cuts to fixing the problem.
   My thoughts are that the site really needs taking down, re-installing, and setting the configuration correctly, not twisted up as it is. Things came to a head after I moved the site from one cpanel host to another - they got worse.

   Anyone able to help me sort this out will earn my deepest gratitude.
   Regards
   Ken

2. Andrea_r
   team pirate
   Posted 11 months ago #

   Probably the easiest way is to go into the db, remove all the www's.

   Now make sure that on the server side, any requests for www goes to domain.com. And make sure everywhere else on the web account the domain is domain.com, not http://www.domain.com

3. Ken Spong
   Member
   Posted 11 months ago #

   @Andrea_r. Hi we meet again. Glad to know I am in good hands.
   I have already trawled the db. I found references in wp_options were aimed at www for the main url, but then went a bit deeper and found references to the previous website. Changed all and bingo the permalinks page showed the website as domain.com, rather than http://www.domain.com. Thought |I had been such a clever thingy. In celebration I changed the permalink to a simple /%postname%/ and bam - there it was.
   Now to final checks - openned network admin/sites. Clicked edit on a site and I got the site edit screen. Aha - so I clicked the dashboard - and I am still grinding my teeth...same problem - failed to open.
   Somewhere there is a switch that needs a change. Whether that is in the main wp_... area or in the individual post I am not sure - all my looking came up with nothing obvious.

   Last piece - your "Now make sure that on the server side, any requests for www goes to domain.com" leaves me in that sure location of "huh" - What is "the server side" (now you know how little I really know)
   Appreciate your help.
   Regards
   Ken

4. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 11 months ago #

   She means to make sure that your server redirects both http://www.domain.com and domain.com to the right place. Not all servers do.

5. Andrea_r
   team pirate
   Posted 11 months ago #

   You've got a bunch of issues. :) We did the www one. the sub sites not showing will be different. are they subdomains? do you have wildcard subdomains set up. Ca you give me a link?

   Last piece - your "Now make sure that on the server side, any requests for www goes to domain.com" leaves me in that sure location of "huh" - What is "the server side" (now you know how little I really know)

   Your web host control panel :) On some, there is a setting /field whatever on their end where they ask your preference. If the stuff you did earlier cleaned it up, you should be okay.

   Now we try and figure out the sub sites. which may be a different issues entirely.

6. Ken Spong
   Member
   Posted 11 months ago #

   @Andrea_r - The answer to the question of subdomains is yes - I set it up for subdomains. wp-config.php entry:
   define('WP_ALLOW_MULTISITE', true);

   define( 'MULTISITE', true );
   define( 'SUBDOMAIN_INSTALL', true );
   $base = '/';
   define( 'DOMAIN_CURRENT_SITE', 'sweetblogspot.com' );
   define( 'PATH_CURRENT_SITE', '/' );
   define( 'SITE_ID_CURRENT_SITE', 1 );
   define( 'BLOG_ID_CURRENT_SITE', 1 );

   I have put a request to my ISP to confirm the wildcard issue.
   Link is http://sweetblogspot.com - this is setup as an addon domain
   In the admin area the "my sites" drop-down menu gives the same result as network admin/mysites - no access to dashboard. I am happy to send you access to admin via separate email if you require it.

   @Ipstenu - I will ask the question. As I understand things, WP does not need any code in the .htaccess file to redirect the http://www.domain.com to domain.com when set up for subdomains - correct me if I am wrong, please. However, it will be of interest to confirm or otherwise the sever-side issue (ha!- now I understand something of what server is :-) )
   Regards
   Ken

7. Ken Spong
   Member
   Posted 11 months ago #

   @Andrea_r - ISP has enabled wildcards
   Now I cannot go to the page on entering the url
   ie: http://sportsbettingreviews.sweetblogspot.com/
   but can go to a page using the tabs on the main page.
   ie http://sweetblogspot.com/category/sport/

   @Ipstenu - ISP advises:"I believe things are set correctly for this. If not, let me know.
   www. and wildcards are doing to the same location. From there,
   Wordpress should do the needed redirection."

   Re the task outlined above (reply to Andrea_r) I will go back to the ISP and ask for a check on the redirection issue. I think it is working correctly as when I put the url as http://www.sweetblogspot.com the page appears with the address changed to http://sweetblogspot.com

8. Ken Spong
   Member
   Posted 11 months ago #

   Ho Ho Ho... I turned off ALL plugins, and logged out/in, reactivated plugins. Being a manic depressive when I can't get anything to work - well it just seems that way - I fiddled around to see if I could manually enter the subdomain site to get a page - blimey, it works.
   OK, went to site admin/sites/ and clicked view link - wow - http://fitnessandhealthreviews.sweetblogspot.com/ is looking at me (needs a lot of work :-(
   Same result for dashboard - folks I think we are alive!!
   Just one last thing to do - create a new site... holding breath ... aahh, I'm a happy little sandboy!

   I will create a blog for this excercise

   My thanks for your considerable assistance. Wishlist?
   Regards
   Ken

9. Andrea_r
   team pirate
   Posted 11 months ago #

   The reason you had to add them, and why your ISP kept saying they were enabled is this:

   They are enabled on your MAIN domain of your web account. Not add-on domains. :D

   (you'll see me at SP too.)

10. Ken Spong
    Member
    Posted 11 months ago #

    @Andrea_r and @Ipstenu - many thanks.
    Quelle est "SP"
    Lesson learned - make sure the wildcards are turned on for add-ons as well...

11. Andrea_r
    team pirate
    Posted 11 months ago #

    SP = StudioPress. You're running a Genesis child theme on the sub site. ;)

    Lesson learned - make sure the wildcards are turned on for add-ons as well...

    On shared hosts you can't. That's the catch. On a vps yes you can.

12. Ken Spong
    Member
    Posted 11 months ago #

    @Andrea_r Sorry, but I am puzzled does "shared host" mean add-on domains? or does it mean subdomains such as those within the WP structure?

    In other words:
    Is there a problem turning on wildcard for an add-on domain such as the structure I presently have? (wildcard turned on for main domain and add-on domain - which add-on is the domain we have been working on.)

    My ISP says there is a looping going on, and I find the sweetblogspot takes maybe 10-12 seconds to load.

    If this is the case I will have to settle sweetblogspot as the core domain - the other one can survive on panel generated subdomains.
    Await your comment.

13. Andrea_r
    team pirate
    Posted 11 months ago #

    shared host means the kind of ISP you have. nothing to do with wordpress at all, or subdomains.

    It means your web account is on a server with (usually) hundreds of other websites.

    In other words:
    Is there a problem turning on wildcard for an add-on domain such as the structure I presently have? (wildcard turned on for main domain and add-on domain - which add-on is the domain we have been working on.)

    That's what I've been trying to explain - on most bottom-line hosts, ou cannot have wildcard subdomains enabled for add-on domains. it has to be the cre domain.

    so yes, you may have to do this:

    If this is the case I will have to settle sweetblogspot as the core domain - the other one can survive on panel generated subdomains.

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