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[resolved] Recent comments not visible to users (4 posts)

  1. kwdavids
    Member
    Posted 3 years ago #

    This just started. Readers of my blog are reporting that they cannot see comments. The Article says there are comments, but they don't appear. Other readers say that they only see old comments; for example, one today (March 5) said the comments they see were from February 28. HOWEVER, when someone makes a comment, the missing comments appear.

    This sounds like a caching problem. I use the current version of WP Super Cache. I don't know of any WP Super Cache setting that would make this happen.

    What have I changed? I don't know. Whenever a new plug in or new WP version comes out, I install it without much thought.

  2. esmi
    Forum Moderator
    Posted 3 years ago #

    Have you tried:

    - checking through Troubleshooting WordPress 3.1 - Master List

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Ten theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  3. kwdavids
    Member
    Posted 3 years ago #

    I went through the Troubleshooting 3.1 master list. No joy.

    I can't deactivate plugins one by one because I can't reproduce the problem, only a visitor can and all my regular visitors have posted comments and made the problem go away for them.

    I know now that the problem is not theme related because one visitor sent me the HTML. The WP Super Cache entry at the bottom showed that the user was served a page generated 3 days ago.

    I don't have any inactive plug-ins.

  4. kwdavids
    Member
    Posted 3 years ago #

    I have resolved this problem. It was a quirk in the latest version of WP Super Cache.

    My blog lives in a directory with an upper case directory name. The latest WP Super Cache version forces the HTTP-HOST variable to lower case when it decides where to write the cached files, putting them in a different place than where the .htaccess file points. As a result I was serving old pages unless they were coming from the legacy WP Cache.

    I resolved the problem by changing the directory name for my blog to all lower case, then deactivating and reactivating WP Super Cache.

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