Support » Plugin: WordPress Popup - Optin Revolution » READ THIS Optin Revolution Lite Popup Not Showing

  • Plugin Author Optin Revolution

    (@optinrevolution)


    If your Optin Revolution Lite popup is not showing there are a few steps to help resolve your problem:

    1. Changing your theme to WordPress Twenty Twelve and see if Optin Revoltuion is working

    2. If it works then there is a problem with your theme.

    3. Check that your theme has the below

    In the header.php there should be this code immediately before </head> tag.

    <?php wp_head(); ?>

    For more information:
    http://codex.wordpress.org/Function_Reference/wp_head

    In the footer.php there should be the below code immediately before </body> tag.

    <?php wp_footer(); ?>

    For more information:
    http://codex.wordpress.org/Function_Reference/wp_footer

    Action hooks like wp_head and wp_footer are essential to how plugins interact with your WordPress theme.

    What this means is that the wp_head and wp_footer functions act as placeholders for plugins to insert code to the <head> and <footer> of the theme respectively.

    Without these Optin Revolution will not work. PLease check your theme before opening a support request.

    http://wordpress.org/extend/plugins/optin-revolution/

Viewing 15 replies - 16 through 30 (of 30 total)
  • Hello,

    I have also made everything as you show in your manuals, activated the buttons (all three), but the pop up doesn’t show up on the website forexsignals24.com
    Do you need a temporary admin login info for this issue?

    Plugin Author Optin Revolution

    (@optinrevolution)

    I just visited your site and the popup is showing. Maybe you have it set once per session change it to always while you’re testing.

    Plugin Author Optin Revolution

    (@optinrevolution)

    or clear your cookies.

    Sorry to bother, everything is OK now, I just forgot the WP_head and footer codes to include in head and footer tags.

    Plugin Author Optin Revolution

    (@optinrevolution)

    No problem hope everything is working now.

    Please take the time to leave a review.

    http://wordpress.org/support/view/plugin-reviews/optin-revolution#postform

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Optin Revolution? I’ve fixed your link. Defaulting to the 5 star reviews? Cute, but please don’t do that.

    Plugin Author Optin Revolution

    (@optinrevolution)

    Thanks.

    I’m using BIZZ theme and the popup doesn’t seem to be working. i’ve cleared cache, cookies etc, ensured the header & footer action hooks are in place and tried on Safari & Chrome, but nothing…
    Site is: http://www.nakedtreaties.com.au

    Any ideas?

    Plugin Author Optin Revolution

    (@optinrevolution)

    Hi I had a look at your site I can see the code being added to your site. Can you send me an email with temp login details we will take a look and see why.

    There is also a few error related to jquery which we need to function.

    404 error http://nakedtreaties.com.au/wp/js/jquery.js

    Also

    Uncaught Syntax error, unrecognized expression: #

    Send it to support [at] optinrevolution.com

    Include your wordpress username so I know who you are and your blog url.

    Thanks

    Hello,

    What would be the best medium to reach a member of your support team? I believe the issue related to our site has to do with the template.

    I’m helping a client with their pre-existing website.

    Thank you.

    JImi

    Plugin Author Optin Revolution

    (@optinrevolution)

    Hi Jimi,

    We are pushing a new update for WP 3.8, we do have premium support for the pro version. We can’t provide support for theme’s please make sure you have the correct head and footer hook in your theme. We do provide support for the lite version here in the forum, what problem are you having?

    Hello,

    Just downloaded the plugin and popup is not showing. It might be the theme (called theme20). Turned off the CKEditor plugin and added the header & footer hooks. Not sure if there’s still a way to get the plugin to work. Help?

    Sam

    Plugin Author Optin Revolution

    (@optinrevolution)

    Hi samru92, Can you do a screenshot of your browser console? I want to look at the error there. Hope you can reply really soon. I want to help you of that issue.

    Thanks.

    Thanks. Just sent you a screenshot at support [at] optinrevolution.com

    Let me know if you need more info.

    my optin code appear in computer browser ( all ) but does not work on mobile browser. It is avada theme

Viewing 15 replies - 16 through 30 (of 30 total)
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