For all users of this forum, we have a full support forum here (this is our "main forum": http://www.awpcp.com/forum/.
FAQs are located here: http://www.awpcp.com/forum/viewforum.php?f=3
And our documentation is located here: http://awpcp.com/docs
Along with a handy Quick Start Guide as well: http://awpcp.com/quick-start-guide/
The main forum gets checked more often than this one, so your chances are better on a quick answer over there. We monitor both, but the WP forum is not up to par for things like image uploads, handling FAQs and such. Our main forum is much better for that.