To help us respond faster, please copy and paste this (delete options as appropriate) into your support thread. Even if you think it may not apply to your issue, please include it anyway. A link to your site is worth 1000 words.
The issue can be found here: http://www.mysiteurl.com
It works with other themes: Yes / No / Haven't Tried
It works when I disable all other plugins: Yes / No / Haven't Tried
Meta Slider version: 1.1 / 1.2 / 1.3 / 2.0 / 2.1