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nrelate Related Content
[resolved] [closed] Re-Index Unavailable (44 posts)

  1. Joelle
    Member
    Posted 1 year ago #

    I've had this issue before with a client and either you re-indexed the site or it just worked itself out, but my nrelate images are not showing up. When I go to the settings, it tells me that I need to reindex, but you can't click the "Reindex" button. It's grayed out.

    Can you please help? The url is http://tenth-muse.com

    Thank you!

    http://wordpress.org/extend/plugins/nrelate-related-content/

  2. @Joelle -- We see that you also wrote in on our support forum at nrelate.com/forum but wanted to make sure you also received a reply back here as well. Related Content is up and running on your site now and looks good. Thanks for using nRelate!

  3. bdoreste
    Member
    Posted 1 year ago #

    same problem here!
    the reindex button is greyed out :(
    please help!

  4. @bdoreste -- Can you let us know your site's URL so we can take a look?

  5. bdoreste
    Member
    Posted 1 year ago #

    all fixed now from a ticket placed on the nrelate support forum... thanks katrina!

  6. lascribacchina
    Member
    Posted 1 year ago #

    Same problem here! MY website is Florenceinferno.com

  7. @lascribacchina -- Thanks for using nRelate on your site. I took a look and I see Related Content up and running on your post pages. Let us know if you still need help.

    [ Signature moderated. ]

  8. wordlove
    Member
    Posted 11 months ago #

    Hello! In my blog are showing thumbnails of deleted posts... Can I fix it with the button "Re-index"?

  9. katrina@nrelate
    nrelate Support Rep
    Posted 11 months ago #

    @wordlove -- Yes, if you ever delete a post or make substantial changes to an existing post (like its permalink, title, or post image) then you'll want to Reindex your site. Please try this on your end and let us know how it works for you.

    Thanks for using nRelate!

  10. Bjorn Solstad
    Member
    Posted 10 months ago #

    Grayed out at one of our sites as well. Please have a look at it.

  11. katrina@nrelate
    nrelate Support Rep
    Posted 10 months ago #

    @Bjorn Solstad -- We reindexed for you on our end. Please let us know if we can help with anything else.

    - Katrina @ nRelate

  12. Bjorn Solstad
    Member
    Posted 10 months ago #

    Thanks. It works great now.

  13. katrina@nrelate
    nrelate Support Rep
    Posted 10 months ago #

    @Bjorn Solstad -- Glad we could help :)

  14. hsingh051
    Member
    Posted 10 months ago #

    I've Re index the website many times but previous posts still display o the website http://lexisoulios.com/

  15. Joelle
    Member
    Posted 10 months ago #

    I'm back again. This time, it's never let me index my posts and my re-index button is grayed out. http://bygumbygolly.com

  16. kp25
    Member
    Posted 10 months ago #

    The re-index button is grayed out. nRelate Plugin stopped working.. Website: http://brokenbasics.com

  17. burakace
    Member
    Posted 10 months ago #

    Hi, we are having the same problem on our site, can you please look into it a.s.a.p Website

  18. katrina@nrelate
    nrelate Support Rep
    Posted 9 months ago #

    @hsingh501 -- Sounds like a cache issue since reindexing should get rid of any deleted posts. We can clear cache for you on our end but it looks like you've deactivated. Can you please reactivate and let us know so we can take another look?

  19. katrina@nrelate
    nrelate Support Rep
    Posted 9 months ago #

    @Joelle -- We took a look and Related Content looks good on your site. Let us know if this is still an issue for you.

  20. fox2fly
    Member
    Posted 9 months ago #

    Hi,

    I have the same issue. Button is greyed out. I deactivated plugin and activated again. Additionally there is a message that indexing has been stared.

    Website: http://www.fox2fly.com

    Would appreciate some help.
    Cheers
    Pawel

  21. fox2fly
    Member
    Posted 9 months ago #

    Hi,

    I have the same issue. Button is greyed out. I deactivated plugin and activated again. Additionally there is a message that indexing has been stared.

    Website: http://www.fox2fly.com

    Would appreciate some help.
    Cheers
    Pawel

  22. Joelle
    Member
    Posted 9 months ago #

    Hey there,

    Yes, my issue was resolved, thanks for following up.

  23. joecap1
    Member
    Posted 7 months ago #

    I have a re-index button that is also grayed out.

    Please help to fix this.

    omnimedfinancial.com

  24. BackY
    Member
    Posted 7 months ago #

    So many people have this problem, so many of them say THANK YOU, yet I see no solution provided?

    Can we please get some steps or tips on how to fix this problem, 10 months and this is still going on?

  25. yourdreamphoto
    Member
    Posted 7 months ago #

    Hey there!

    Having the same issue! Please, reindex my website!

    http://www.yourdreamphoto.com

  26. katrina@nrelate
    nrelate Support Rep
    Posted 7 months ago #

    @fox2fly -- Just took a look and we see Related Content working well on your site. Let us know if we can assist further.

    - Katrina @ nRelate

  27. katrina@nrelate
    nrelate Support Rep
    Posted 7 months ago #

    @BackY -- We definitely want to help you get Related Content up and running on your site. Can you let us know the site URL so we can trouble shoot the issue for you?

    - Katrina @ nRelate

  28. katrina@nrelate
    nrelate Support Rep
    Posted 7 months ago #

    @yourdreamphoto -- We see Related Content up and running on your site and it looks great! Let us know if you still need help with this.

    - Katrina @ nRelate

  29. katrina@nrelate
    nrelate Support Rep
    Posted 7 months ago #

    @joecap1 — Thanks for installing nRelate on your site. We reindexed for you on our end and we see Related Content up and running on your post pages now: https://www.dropbox.com/s/z71an5j8n1434t8/Screenshot%202013-12-02%2015.56.55.png

    - Katrina @ nRelate

  30. sachinvermarip
    Member
    Posted 6 months ago #

    I also have the same issue, Re-index button is grey. I can't click it on

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