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QuickPress, WordPress Blog & WordPress News not loading - WordPress 3.1 (8 posts)

  1. MarjWyatt
    Member
    Posted 1 year ago #

    With high anticipation of the release, I activated it on a couple of my sites and I am having the same issue at both. The areas that used to display helpful stuff like the WordPress Blog and WordPress News just seem to be stuck at "loading..."

    I've tried activating the default WordPress TwentyTen theme and got the same result so it is not the theme.

    Has anyone else had this experience and, if so, can you recommend a solution? I couldn't seem to find this problem cited in the forum anywhere.

  2. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - Working through the solutions suggested in Troubleshooting WordPress 3.1 - Master List

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Ten theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

    - increasing the memory available to PHP:
    http://wordpress.org/support/topic/253495#post-1017842

  3. MarjWyatt
    Member
    Posted 1 year ago #

    Hi Emsi,

    I tried the TwentyTen theme swap first, since I am having the same experience on 2 different hosting services, 2 different WordPress installations, and 2 different sets of plugins on each of the sites.

    I will work backwards up your list and begin with the memory configuration change first, as that seems to be the most likely suspect.

    I'll provide an update, if one arises through that process.

  4. The areas that used to display helpful stuff like the WordPress Blog and WordPress News just seem to be stuck at "loading..."

    You know... it's possible that due to the traffic spike on the wp servers, the RSS is just timing out here. Is that the only thing that's failing? They were dead for me yesterday but seem to be back now.

  5. MarjWyatt
    Member
    Posted 1 year ago #

    Well, here are the results.

    On one installation, one of my premium plugins to pull in amazon content to my online shop caused the problem. At the other installation, changing out the Shopperpress 4.3 theme for TwentyTen made the WordPress display helpful content.

    But, because both of these are niche commerce sites that rely on the plugins and import features of the themes they are using, running them without their necessary plugins or on the TwentyTen default has a bad effect on my business.

    I don't know what else to say. The "nice to have content" from WordPress can be lived without so I'll let the two sites that I upgraded ride along without it until a fix comes down the road for this from WordPress. Until I see the dashboards working correctly at these two sites, I won't be updating any of my other sites, nor recommending the update to my clients who are also using specialized themes and plugins.

  6. That sounds a little like a memory issue, the more you describe it. Like your site runs out of memory before it can load those.

    Can you bump the memory in wp-config.php?

  7. MarjWyatt
    Member
    Posted 1 year ago #

    Hi Ipstenu,

    Prior to deactivating all the plugins, which I did by reaming the plugin folder), I did add this line to both wp-config.php files on both of the sites.

    define('WP_MEMORY_LIMIT', '96M');

    It wasn't clear where I should add it so, in one wp-config.php file, it is above the database define statements and in the other it is just after those declarations.

    How do I tell whether or not that setting is being used by WordPress?

    After activating the new wp-config.php files, I moved the plugins from the renamed plugin folder to the newly created plugin folder one-by-one to see which one caused the failure.

    The site that isn't running Shopperpress 4.3 allows me to use the phpbay plugin but not the amazon plugin.

    The Shopperpress 4.3 themed site failed when I moved Akismet to the new plugin folder, at which point I tested changing the theme to TwentyTen. As I mentioned earlier, changing the theme to TwentyTen at the 2nd site made the "nice to have dashboard content" reappear but that site is meaningless without the cart layout so I reactivated Shopperpress.

  8. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    How do I tell whether or not that setting is being used by WordPress?

    Unfortunately, it tends to be very server specific as to whether this, or another of the other memory methods, work. It's just a case of trial & error. Or contacting your hosts and discussing the issue with them.

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