Great plugin but needs some custom aesthetic work to make it look nicer.
So, how do I make the vertical scrollbar of the chat messages area transparent? The bar is blue all the way from top to bottom and make site look not so great.
And instead of assigning guests chant names, why not let them just use their own names from the get go, rather than having to change the names assigned to them.
Also, it would be great to be able to turn chat on/off when not available to chat with customers. No point leaving chat on and not there to chat with visitors. They just get very angry and send nasty emails about "chat-but-no-chat" :)
Any help/suggestion here much apprecaited.