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WooCommerce Product FAQs
[resolved] Qs work, As not.. (6 posts)

  1. paradieserl
    Member
    Posted 9 months ago #

    Hi,

    wonderful plugin idea and the questions work fine with my theme, but I cannot find any place to answer the question?

    i can edit questions, but there it nowhere to respond..

    appreciate if you could help me to get it working..

    I'm running the latest version of wp and woocommerce ..

    thanks,
    Nikki

    http://wordpress.org/plugins/woocommerce-product-faqs/

  2. Josh Levinson
    Member
    Plugin Author

    Posted 9 months ago #

    Nikki,

    You can answer a question in two places - in the question editor of the dashboard, at the bottom there is a panel for answering questions. You may have to enable this in Screen Options, which is in the top right of the screen.

    Alternatively, if you view the link you should get a form for each approved/published question that allows you to answer it. You may have to click the question's title to expand it and see the form.

  3. paradieserl
    Member
    Posted 9 months ago #

    Hi Josh, thanks for getting back to me!

    I followed both your suggestions once more to double check, but neither is there anything faq related in the dashboard, nor is there anything answer related following the link..

    maybe i'm completely missing something, but it rather seems that this part is missing.. could themes/plugins interfere that much or could it be installation related?

    I'll try re-installing.. appreciate any pointers though..

    thanks,
    Nikki

  4. Josh Levinson
    Member
    Plugin Author

    Posted 9 months ago #

    Nikki,

    Feel free to email me admin credentials to your site at joshalevinson at gmail.com. I'd be happy to take a peek for you.

  5. Josh Levinson
    Member
    Plugin Author

    Posted 9 months ago #

    Nikki,

    The issue you brought to my attention has been fixed as of 1.1.0.
    Thanks for bringing it to my attention!

  6. paradieserl
    Member
    Posted 9 months ago #

    Hi Josh,

    thanks for the fantastic service and a great working plugin! :)

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