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purchased theme will not upload (3 posts)

  1. ayarborough
    Member
    Posted 1 year ago #

    I have very little experience and am new to the forum. I was unable to find a previous post that addressed my issue, although some of the posts were similar.

    I have a domain http://www.exigentcommunications.com hosted with godaddy and I'm having an issue trying to upload a word press theme that I purchased. I can install wordpress themes from the dashboard without issue, but cannot upload a theme I purchased through templatemonster. When I try to upload the zip file which is 121mb, it errors out after approximately 10 seconds and I get the message "internet explorer cannot display the webpage". If I refresh the page, I get a wordpress page that has the message "are you sure you want to do this", with nothing else on the page.

    I can upload the extracted theme files through godaddy, but the theme does not show up on my wordpress dashboard.

    Any advice on this would be greatly appreciated.

  2. James
    Happiness Engineer
    Posted 1 year ago #

    The theme is probably too large to upload via the built-in uploader. You'll have to upload it via FTP. Follow this guide:

    http://codex.wordpress.org/Using_Themes#Adding_New_Themes

  3. mrmist
    Forum Janitor
    Posted 1 year ago #

    Or ask for support from wherever you bought the theme from. I'm continually surprised by people who actually pay money for themes and then don't question the people they bought them from when the themes don't work.

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