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[resolved] publicize problem (20 posts)

  1. ms lemon tart
    Member
    Posted 1 year ago #

    Regarding Jetpack publicize -
    I just updated the latest update for Jetpack. There is a box to check if I want to post to facebook. When I posted/published last week I had no problem. Now I cannot post/publish to Facebook my latest post on 4/16. Can you help me? It worked well up until this latest update.

    My website is makeminelemon.com if you need to check it. It is a food blog. My latest was pasta, but if you go to Facebook it is last weeks post.

    Thanks in advance.

    Madonna/aka/Ms.Lemon

    http://wordpress.org/extend/plugins/jetpack/

  2. ms lemon tart
    Member
    Posted 1 year ago #

    I need to amend my previous request for help. I noticed on my draft posts I am able to check the box to publish on Facebook - previously it was a default setting. However, regarding my latest post that I have published it did not post to Facebook. When I went back in to try to edit it, I am unable to check the box. I tried to place it back in draft form and then try to edit, it still will not allow the correction. I hope this make better sense. Any advice will be appreciated.

    M.

  3. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Jetpack Publicize only works for newly published posts, so you won't be able to go back and use Publicize with a post that was already published.

    If, however, Publicize is not triggered for new posts either, could you try to reset the connection by following the instructions here:
    http://jetpack.me/support/publicize/#reconnecting-facebook

    Let me know if it helps.

  4. igneous
    Member
    Posted 1 year ago #

    You used to be able to send a second update to facebook if a post was republished, I dont get why this feature was removed

  5. igneous
    Member
    Posted 1 year ago #

    Also, I think it's broken. I already submitted a support request but I cant get it to work on any of my sites. Maybe facebook changed something, this used to happen all the time with the facebook page publish plugin too

    Actually, for some reason it's sending all of my page updates to my personal profile. I've disconnected and reconnected and it still does the same thing

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    You used to be able to send a second update to facebook if a post was republished, I dont get why this feature was removed

    If you want to send a second update to Facebook, you will have to use the sharing buttons, or post a new update on Facebook manually.

    Actually, for some reason it's sending all of my page updates to my personal profile. I've disconnected and reconnected and it still does the same thing

    Could you try to completely reset your Facebook connection by following the steps here? It's important that you delete the WordPress.com app on Facebook as well.

  7. ms lemon tart
    Member
    Posted 1 year ago #

    Ok, I thought it was just me. I rechecked and reset my Publicize/Facebook connection per your suggestion. The drafts seem to work so I guess I will just wait and see for next week.

    Do you know of a way to get this one already publicized post to Facebook or is it just a wash for the week? I have people that just read my fb and only click over if it is something they like.

    Thank you for your responses and the feedback.

    M.

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Do you know of a way to get this one already publicized post to Facebook or is it just a wash for the week?

    You could do it "the old fashioned way", by using the sharing box on your Facebook Page, and pasting the post URL there.

  9. ms lemon tart
    Member
    Posted 1 year ago #

    Thank you Jeremy. Nothing like a glitch to make me feel inadequate. Facebook hates me. lol.

  10. cajames
    Member
    Posted 1 year ago #

    I’m experiencing the same problem as igneous where posts set to go to a page are going to my personal profile. I fully reset my connection between the problematic blog and Facebook twice and set the selector to post to my page, and it is still posting to my personal profile. Looks like a bigger glitch to me…

  11. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @cajames We indeed experienced issues with Facebook Publicize yesterday. The problem should now be fixed.

    If you still experience issues, could you start a new thread and let me know your site URL so I can have a look?

  12. J.Renee
    Member
    Posted 1 year ago #

    Hello,

    When I first downloaded the JetPack plug-in, my site was under the temporary URL. However; now that the site has gone live I am not sure as to how I can change the URL to the permanent one. As of now, publicize is forwarding my published content to an inactive page and email subscriptions are also being forwarded to this link: http://69.195.124.100/~hiphopf4/hiphopflucom.

    The correct link is: http://hiphopflu.com

    Please assist.

  13. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @hiphopflu Could you please start a new thread about your issue?

    Thank you.

  14. ms lemon tart
    Member
    Posted 1 year ago #

    Jeremy,

    Don't laugh, but I learned to manually insert my post to Facebook - I had avoided Facebook until my followers ask for it. I love your Jetpack because it saved me one more step. It seems I understand WordPress and the plugins better than Facebook. So I am good to go for now that is if Facebook would just stop plotting against me. lol

    Regards,

    M.

  15. ms lemon tart
    Member
    Posted 1 year ago #

    What am I missing? I am unable to check the box to automatically post to Facebook when I publish a post? After my last problem, I was careful to see the box was checked. This worked after my last conversation with you, but now it is back to the same issue. Only this time I tried to check the box before I published, but was unable to do so. I manually posted to Facebook, but I really like to have the option to automatically post while publishing.

    Any help will be appreciated.

    M.

  16. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Publicize only works with newly published posts, so you may run into issues if you use a plugin to clone or copy posts.

    If that's not the case, could you try to reset your Publicize connection, as explained here:
    http://jetpack.me/support/publicize/#reconnecting-facebook

  17. ms lemon tart
    Member
    Posted 1 year ago #

    Thanks you so much for responding. I did know it only works for the newly published posts since that is the reason I first asked you for help. With your help I worked through that problem. It worked for a couple weeks, and now the same glitch. I suspect that it is something Facebook is doing, but I am not sure.

    I followed your instructions and it appears to have worked, but I don't know for sure since my post is still in draft form, but it at least allows me to tick the box while before it did not.

    Anyway, thank you so much for your patience and help.

    M.

  18. johnstna
    Member
    Posted 1 year ago #

    I appear to be having intermittent problems with publicize. I am using publicize to post to facebook, twitter and linkedIn. When I set it up a few weeks ago, it worked for the first post, however a subsequent post failed to be posted to any of the 3 place. I read this thread and followed instructions to reset each connection (facebook, twitter and linkedin). My next few posts worked but again this week I noticed my last post had not gone to any of the 3. I reset connections again and yesterdays post was fine. However I am concerned as to be sure posts get publicized I feel I now have to reset these connections before each new posting. This is not practical as sometimes I post via the email. As I have an issue with all 3 destinations Facebook, twitter and linkedin I believe the issue is with publicize. Is this being treated as an actual problem within wordpress. I am new to the wordpress.org version having used wordpress.com for over a year so not sure how problems with wordpress are escalated or logged.

  19. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @johnstna Could you please start your own thread, as per the Forum Welcome?
    http://wordpress.org/support/plugin/jetpack#postform

    If you can post your site URL along with a few examples of the post that were publicized, I'd be happy to have a look at the problem.

    If you want your site URL to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

  20. johnstna
    Member
    Posted 1 year ago #

    Jeremy..I will start a new thread. Thanks for responding.

    Andy

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