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[resolved] [closed] Publicize: Having Trouble Adding Facebook-App Gets Stuck (33 posts)

  1. aquadonia
    Member
    Posted 1 year ago #

    I have attempted to add my blog's Facebook page to Publicize and followed instructions, however it seems that the addition is 'hung up' at a particular point and won't finish. I tried again, returning to Publicize's configuration settings and clicked 'Add new Facebook connection.', but it just takes me straight to the spot it got stuck on at the first try: https://public-api.wordpress.com/connect/?magic=keyring&service=facebook&action=verify&kr_nonce=21f2b0e215&nonce=7e05b85eaf&state=1746035&code=AQB_4psZZ9Wtv4N53WXRpKQoeKLV6YiPxmfALzNaUlCQ4jDVYsPO-glWfnTFlQBuaaasFKnfOtISfZVCd3-9uv2XGIK9WGsD165IUmfFw0LbZ91fggJ8DYnZ1bi130stoAimVaGEgsPo4LhzB8YJvySYmblbxRfMCvHruSpLcMseON-IC1y0zQ1NiL2gUEMNzqsHkSPzqqTMNg5bU5lKUx28#_=_

    Publicize does not show it's connected nor does my blog's FB page. It seems that it's all 'in limbo'.

    Is there anything I can do to fix this beyond uninstalling/reinstalling JetPack?

    Any help would be appreciated.

    Thanks!

    http://wordpress.org/extend/plugins/jetpack/

  2. Beau Lebens
    Member
    Plugin Author

    Posted 1 year ago #

    A couple of questions:

    - is the Page "published" within FB?
    - do you have a "normal" profile account assigned as the admin/manager of the Page?
    - can you provide the URL to the FB Page?
    - are you using the latest version of Jetpack (2.0.2)?

    Thanks

  3. aquadonia
    Member
    Posted 1 year ago #

    1. Yes

    2. I initially created the page separate from my personal Facebook, using a different email. I did eventually add my personal profile as an admin/manager, but that profile is not the primary manager.

    3. http://www.facebook.com/waterspiral

    4. Yes

    Thank you. :-)

  4. aquadonia
    Member
    Posted 1 year ago #

    ---edit---

  5. Beau Lebens
    Member
    Plugin Author

    Posted 1 year ago #

    I got an email notification that you had said you had deactivated your personal account, but it looks like you edited that. Is that because you've reactivated, or because you realized that wasn't the case?

    I think it might actually be related, because the way that we're accessing Facebook currently requires that there is a profile/user account associated with the FB Page.

    If your profile is deactivated, can you try activating it and see if that allows you to connect?

    It might also be related to the fact that you're not the primary manager -- is the primary manager the other account that you created? Is it possible to change that to a "normal" user account?

  6. KarelDonk
    Member
    Posted 1 year ago #

    I can't connect my blog to Facebook via Jetpack's Publicize feature. Clicking on the "Add new Facebook Connection" link brings me to Facebook to the WordPress App. When I click "Go to App" the page just refreshes and nothing happens. I do see the url change to "https://www.facebook.com/dialog/permissions.request" but clicking on "Go to App" repreatedly does nothing except refreshing the page.

    The blog I need help with is blog.kareldonk.com.

  7. aquadonia
    Member
    Posted 1 year ago #

    I had reactivated but in the end I decided to just delete my personal account as a manager of the page altogether (and deactivate my personal account again). It didn't make a difference. I guess I'll just have to uninstall/reinstall JetPack and do it that way. If that doesn't work, then I just won't connect my Facebook page.

    Thanks anyway. :-)

  8. Beau Lebens
    Member
    Plugin Author

    Posted 1 year ago #

    @KarelDonk: if you just start the connection process from the beginning, does it always do the same thing?

    What sort of Facebook account do you have/are you logged into? (normal user account, Page account, something else?)

  9. KarelDonk
    Member
    Posted 1 year ago #

    Beau, it worked via FireFox but not via IE9...

  10. Beau Lebens
    Member
    Plugin Author

    Posted 1 year ago #

    Interesting, thanks for the info, I'll check it out in IE and see if there's something browser-specific going on.

  11. aquadonia
    Member
    Posted 1 year ago #

    I ended up removing JetPack and reinstalling. I reactivated my personal account on Facebook which restored my admin status on my blog's FB page. It all worked fine this time, so it seems that it was the fact that my personal account had been deactivated and it was the only admin beyond the 'page creator'.

    Thanks for the help!

  12. teamjli@live.com
    Member
    Posted 9 months ago #

    I want to connect new site to Facebook page with Jetpack publicize. I'm the admin of a multi-blog WP.org installation. All existing blogs are properly linked. When I try to add the link to new blog using publicize setup, it immediately connects to my personal Facebook page acccount giving me any option to switch the connection to one of my Facebook pages. I am an administrator of those pages.

    Since I did this, easily, for other blogs in the same multi-blog site, I'm baffled. Don't recall needing any special trick to get publicize to give me the option to post to a page . . .

  13. teamjli@live.com
    Member
    Posted 9 months ago #

    I'm having difficulty linking to my Facebook page. I am an administrator of a couple of pages, but they don't show up in the publicize connection box. The only choice there is my Facebook account (which I don't want). The section for connecting to pages is blank.

    This is for a new site on a multi-site blog. All the others are linked, via publicize, to my Facebook page. Did this months ago, but there was no problem back then. The page showed up on the connection screen and I selected it.

    Is there a trick to getting pages the show up on the connection screen?

  14. harborseditor
    Member
    Posted 9 months ago #

    I can't link to my FB Page - when I go to add FB account - it sends me to my personal account. I am the admin but don't want autoposts to go to my account but to the Page
    I think I am having the same issue as teamjli in the post above.
    http://www.harborsmagazine.com

    thanks

  15. kambone
    Member
    Posted 9 months ago #

    +1 not being able to connect my fb Page to the Publicize facebook connect.
    I am the administrator of a few pages and i control them succesfully from my FB account.
    When i try to connect Publicize it shows only my personal FB profile, which i don't want to connect. I have just updated to WP 3.5.2 and I am using Chrome. Could it be a general issue as the 2 people above me appear to have the same issue and their posts are from today?

  16. teamjli@live.com
    Member
    Posted 9 months ago #

    Well, like kambone, I upgraded to 3.5.2 this morning. I'm using Firefox. Don't think it's the browser.

    Using "inspect element" (right click FB link to personal account on Publicize settings page) I can see how the code differs (the rest of my multi-sites are already posting to the FB page so I can also see the correct code), can even change it, but haven't found a way to save the changes . . .

    I'm not cool enough to know how to access the same bit of code in an editing screen. But I know I didn't go through all that before when I set this up for the other sites.

    When I do the publicize setup it brings up a window with a section where my Facebook pages should be shown but they're not. Same problem for kambone and harborseditor?

  17. interstella_fr
    Member
    Posted 9 months ago #

    +1
    I just tried to add my Facebook Page to Publicize (I only shared to Twitter until then), everything went fine until the final window where I only have the choice for my personal account, with the section for the pages below, but blank.
    I use WordPress 3.5.2 too, I tried on Firefox & IE9, and I use the multisite, both of my blogs encounter the same issue.
    (never tried it before so I don't know if it worked on the older version.)

  18. ramblingsfromalipstickaddict
    Member
    Posted 9 months ago #

    I am having the same issue. I only get the choice of my personal account not my blog page. I do not get it.

  19. ferraristi
    Member
    Posted 9 months ago #

    I am also having the same issue. I have used publicise on a number of WordPress sites successfully but I came to set up a new one in the last couple of days and I cannot see any pages to link to, only my personal account. I tried it with three different browsers so it's not that. Any help would be greatly appreciated.

  20. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 9 months ago #

    Thanks for the reports. We're aware of the issue, and we're looking into it. I will post again here as soon as I have some news.

    You can read more about the issue here:
    http://plugins.trac.wordpress.org/ticket/1809

  21. davidzupec
    Member
    Posted 9 months ago #

    I'm having the same issue! I can link to my personal facebook page but not my fan page. It doesn't give me the option too.

    Thank you

  22. NikoV
    Member
    Posted 9 months ago #

    Same problem here. Can only see my own profile currently not the pages associated with the account.

  23. hubconnected
    Member
    Posted 9 months ago #

    I'm having the same issue. Additionally, I was stuck in a loop for about 20 minutes where I couldn't disconnect from Facebook on the "Sharing" page. Whenever I clicked on "Sharing" or clicked on the "x" to disconnect, I got the "You have successfully connected your blog to Facebook" dialogue box. Fortunately, that just stopped!

  24. Ian Dore
    Member
    Posted 9 months ago #

    Publicize is always dropping the facebook connection, its a very poor piece of jetpack sadly.

    Too often this is happening so looking for a decent alternative. Appreciate its free but not good if it keeps failing. Which it does!

    Jetpants! ha ha ha

  25. Ejyong
    Member
    Posted 9 months ago #

    I don't want to sound repetitive, but I'm also having the same issue publicizing my facebook page in my website. I can only see my personal profile account. When I try to activate my FB page account it only creates an account with a number instead the name of my FB page, and it keeps redirecting me to the same box.

  26. saschapi
    Member
    Posted 9 months ago #

    Guys!

    Didn't you see Jeremy's post! They are looking into it and he will post again when has some news... I think it is time to understand that the developers are aware of it and they are working to solve the problem.

    Everybody posting "me too" will not speed up the process! ;)

  27. satoshy86
    Member
    Posted 9 months ago #

    Me too, same issue, i can see my personal profile but no pages.

  28. satoshy86
    Member
    Posted 9 months ago #

    Tested a patch proposed here:

    http://plugins.trac.wordpress.org/changeset/739334

    seems to work! I have added my page to the blog.

  29. Luis
    Member
    Posted 9 months ago #

    Also having the same problem with not being able to publish to my Fan Page

  30. pflagatl
    Member
    Posted 9 months ago #

    Cannot see all linked pages to my profile as shown

    See screenshot

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