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WP Contact Bank - Best WP Contact Forms
[resolved] Prospect Not Getting Email (12 posts)

  1. mobi4u982
    Member
    Posted 7 months ago #

    I have created an email for my form and have done it
    exactly as you suggested.

    I receive an email saying I have a new signup but
    the person who submitted the form is not getting the
    email I had set up.

    Can you please tell my what I have done wrong.

    Thanks
    David

    http://wordpress.org/plugins/contact-bank/

  2. Tech-Banker
    Member
    Plugin Author

    Posted 7 months ago #

    Hi,

    We have checked and it works fine on our servers!

    Can you please provide more details or screenshots of your email settings page once you select the form from the drop down?

    Thanks

    Support Team

  3. mobi4u982
    Member
    Posted 7 months ago #

    Here is a copy of my email campaign.

    Copy and paste the link into a browser.

    http://autoresponder-questions.s3.amazonaws.com/CONTACT BANK.zip

    Thanks
    David

  4. Tech-Banker
    Member
    Plugin Author

    Posted 7 months ago #

    Hi,

    The link isn't working.

    Please post it again

    Thanks

    Support Team

  5. mobi4u982
    Member
    Posted 7 months ago #

  6. apshively
    Member
    Posted 7 months ago #

    Just copy and paste the guy aboves text link, clicking isn't going to work.

    I'm having the same issue as him as well.

  7. mobi4u982
    Member
    Posted 7 months ago #

    I copied and pasted the link

    http://autoresponder-questions.s3.amazonaws.com/CONTACT BANK.zip

    into my browser and saved it to my desktop and it opened it and
    it worked just fine.

  8. mobi4u982
    Member
    Posted 7 months ago #

    Can someone please check my link as to why my prospects
    are not getting their emails?

    Thanks

    David

  9. Tech-Banker
    Member
    Plugin Author

    Posted 7 months ago #

    Hi mobi4u982,

    We downloaded the attachment and looked to your settings, everything looks fine.

    Can you share us your login details with us at captcha.bank [at] tech-banker.com so we can check what is the issue stopping emails. This would be helpful for other users as well, because it works simply fine on our ends.

    Thanks

    Support Team

  10. mobi4u982
    Member
    Posted 7 months ago #

    I gave you my login details.
    did you get a chance to take
    a look at them.

    And see what is going wrong?

    Thanks
    David

  11. Tech-Banker
    Member
    Plugin Author

    Posted 7 months ago #

    HI mobi4u982,

    Please send the site url as well. You never mentioned that.

    Thanks

    Support Team

  12. Tech-Banker
    Member
    Plugin Author

    Posted 4 months ago #

    Hi,

    Kindly install the new version 2.0. This bug has been fixed here

    We have changed the way short-codes work now!

    So, old short-codes won't work. You need to do the following :

    You just need to go to your Page/Post where you want to implement it and then above your Text Editor/ WP Editor, there would be a button called Contact Bank. Once you click on it, you can generate your short-code easily and quickly.

    Thanks

    Support Team

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