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[resolved] [closed] Product categories have disappeared after latest update! (30 posts)

  1. One Inch Groups
    Member
    Posted 8 months ago #

    Just finished the latest update for Woocommerce and all of my product categories have disappeared from my home page. The Woocommerce product categories widget now says that no product categories exist. However, all of the categories are still present in the dashboard settings. Please help!

    http://wordpress.org/plugins/woocommerce/

  2. cardelucci
    Member
    Posted 8 months ago #

    I'm having the same problem at http://www.cardelucci.com. When I view each product on the back-end the product variations and categories are still defined, just not showing up on the site when you view the product. Someone please advise how to fix this (or maybe they can make a quick fix & update!)

  3. Sayeman Islam
    Member
    Posted 8 months ago #

    I facing the problem too.
    Single Product page Showing up okay but the categories are gone!
    Help!!!!!

  4. Paulo Setti
    Member
    Posted 8 months ago #

    Same thing happened to me

    see: http://universorc.com.br/?post_type=product

  5. webswift
    Member
    Posted 8 months ago #

    Yup! Same here - I'm also using the Product categories in a widget and I'm simply told there are no categories. They really are all still there but they just don't show.

  6. One Inch Groups
    Member
    Posted 8 months ago #

    Their last two updates have caused major problems with my website. It seems they should test their updates more thoroughly before releasing them to the public.

  7. penseelibre
    Member
    Posted 8 months ago #

  8. Ricardo Castro
    Member
    Posted 8 months ago #

    it happened to me too

  9. ltaa09
    Member
    Posted 8 months ago #

    Yup same damn thing for me... And the worst part is i just switched from os commerce to this and im trying to convert everything over (200+ products) and this has to be stopping me from finishing up to launch the new store.... Ridiculous...

  10. lickthespoon
    Member
    Posted 8 months ago #

    Just upgraded and same problem. Widgets are not working and show no product categories exist. Would have expected these bundled widgets to have been tested?

  11. sleepymonk
    Member
    Posted 8 months ago #

    My main complaint was the variations plugin (which I had been working on since this morning).

    My shop page ended up showing some products that were private, so I had to set them to hidden. I had one category page set up with only a few categories and it's now blank.

    What a waste of a day for me!

  12. esmi
    Forum Moderator
    Posted 8 months ago #

    People: As per the Forum Welcome, please post your own topic.

  13. vgleason25
    Member
    Posted 8 months ago #

    I've got the same problem! I tried deleting and reinstalling the widget and tried adding a new category and neither of those helped.

  14. rjdiseno
    Member
    Posted 8 months ago #

    I have the same problem too!
    Tried adding categories again but not happening, Please help

  15. henryleo
    Member
    Posted 8 months ago #

    I can also confirm that this is happening. I tried deleting the widget + making new categories and no luck.

  16. robscott
    Member
    Posted 8 months ago #

    Hi,

    I can confirm that categories have disappeared following latest update of WooCommerce (in testing site using WP built-in theme). The following shortcode returns empty:

    [product_categories number="12" parent="0"]

  17. esmi
    Forum Moderator
    Posted 8 months ago #

    Which part of "post your own topic" are you having a problem with?

  18. robscott
    Member
    Posted 8 months ago #

    Thanks esmi - people do actually like to know that the issue is not only their own problem. But thanks for being a forum nazi and putting me off helping.

  19. robscott
    Member
    Posted 8 months ago #

    As in, I am confirming that the issue complained of is not confined to this one user, and that user should either revert or await a fixed version of the plugin. Ergo: this is a legitimate answer. At least it is as legitimate as you repeating your message "start your own topic" twice.

  20. robscott
    Member
    Posted 8 months ago #

  21. mikejolley
    Member
    Plugin Author

    Posted 8 months ago #

  22. henryleo
    Member
    Posted 8 months ago #

    I would hardly call this post resolved... since there isnt a fix we can apply right now and we are waiting for the plugin authors...

    The only thing we know for sure is the issue lies specifically in the plugin code and not some conflict with a server setup/other plugin/theme/etc...

    In the mean time we can downgrade back to 2.01.14 --> http://downloads.wordpress.org/plugin/woocommerce.2.0.14.zip

    But as always; proceed with caution and good luck.

  23. mikejolley
    Member
    Plugin Author

    Posted 8 months ago #

    Hi guys,

    It seems there were some merge errors in the 2.0.15 release which caused categories to be hidden. We've resolved this and pushed out 2.0.16 to resolve these issues.

    Please update to 2.0.16 to fix the category display issue. Apologies for any inconvenience caused.

    http://wordpress.org/plugins/woocommerce/changelog/

    Thanks

  24. robscott
    Member
    Posted 8 months ago #

    Thanks Mike - appreciate the quick fix.

    Apologies for the attitude earlier Esmi - I was trying to help the OP with my reply, having landed from Google, not hijack a thread. It is clear that there were a lot of identical topics going up at the same time. This is perhaps because of the way the "Broken" button works in the Plugins section...

    That said, it is helpful to know that an issue is general, and not specific to one's own set of plugin / theme conflicts. Hence my answer "I have this issue too" - that's what I'd want to know if I was OP here. Also, how to fix the problem, NOW, if this were in a production shop, I could imagine clients / webmasters tearing whole chunks of hair out...

    Well done on posting a quick fix on what remains a very good, free, plugin!

  25. chetan0412
    Member
    Posted 8 months ago #

    Now working perfectly.

    Thanks mike for prompt response.

  26. dannyguy
    Member
    Posted 8 months ago #

    Thanks Mike for the quick fix.
    You're awesome.

  27. mikejolley
    Member
    Plugin Author

    Posted 8 months ago #

    @esmi, I wish you let these people post in the same thread - flood control is killing me :)

    Thanks guys

  28. lickthespoon
    Member
    Posted 8 months ago #

    I have had a problem with the upgrade - all of my shop pages have disappeared. I don't know why? I'm trying to restore them from a backup.
    My woocommerce shop pages settings are now completely blank and at default no page selected?

  29. @mikejolley I'm leaving this topic open because you've asked nicely and demonstrated that you've been raised by a family. ;)

    As you know from the forum welcome why the moderators suggest that people open their own topic.

    http://codex.wordpress.org/Forum_Welcome#Where_To_Post

    @robscott There are polite ways to seek assistance, calling a moderator a "forum nazi" isn't one of them.

    Please take the time and read the forum welcome yourself, particularly the part about being "Mod watched".

    http://codex.wordpress.org/Forum_Welcome#Being_.27Mod_Watched.27_or_Banned

  30. Andrew
    Forum Moderator
    Posted 8 months ago #

    @esmi, please do continue to tell people to create their own threads.
    When I have an issue and am searching on these forums I struggle to find the answer when threads get busy. There are too many replies and most of them are irrelevant. So, in the long-term people like me lose out because we can't find the answer.

    It has been stressed that everyone has been experiencing the same problem, so why does that need to be repeated? For example, if it's the same issue why do you need to post that you are experiencing the same issue? If it is the same issue then the answer applied to one person can be applied to everyone.

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