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[resolved] problems with hubspot's call to action plugin (11 posts)

  1. rlevy2
    Member
    Posted 3 years ago #

    I am having 2 problems with your call to action plugin:

    1) The clicks are not being tracked
    2) The plugin forces the Facebook like button to appear near the CTA button, and causes and the social sharing icons to duplicate.

    An example of how a page looks without the CTA button, is this: http://www.justmilitaryloans.com/military-loan-companies/military-lenders/ (no FB like button at bottom, and only one set of social icons.

    An example of a page that has the CTA button it is: http://www.justmilitaryloans.com/military-pay-payday-advance/military-cash-advance/

    I'm not a Hubspot customer, but as the description says in your plugin, you don't need to be, in order to use this plugin. I've been passed around over the past few years from Twitter, to your customer support, and now to hear. So hopefully this will be the last spot.

  2. Jon Bishop
    Member
    Posted 3 years ago #

    I'll look into reasons why clicks might not get tracked. In the meantime if you can share the following info with me it would help a lot.

    • Your WordPress version
    • HubSpot Plugin version
    • Which social sharing plugin you are using
    • What PHP version your server is running

    The social button problem has to do with sharing plugins inserting buttons on all Custom Post Types. Some plugins allow you to exclude the buttons from the post type in the settings.

  3. rlevy2
    Member
    Posted 3 years ago #

    Your WordPress version - 3.2.1
    HubSpot Plugin version - 1.4.2
    Which social sharing plugin you are using - sociable for the little icons (http://blogplay.com/plugin/) and WP FB Like
    What PHP version your server is running - PHP 5.3.3

    This page: http://www.justmilitaryloans.com/military-loan-companies/military-lenders/ shows how I have the preferences set: FB like at top, social icons at bottom; not FB on top AND bottom, and social icons TWICE on bottom

  4. Jon Bishop
    Member
    Posted 3 years ago #

    Thanks for the info. I'll do my best to come up with a better solution. I'll keep you updated.

  5. rlevy2
    Member
    Posted 3 years ago #

    That would be great! I have it on 50 pages, so removing it would be a lot of work :-)

  6. rlevy2
    Member
    Posted 3 years ago #

    Hi - Any update on this?

  7. Jon Bishop
    Member
    Posted 3 years ago #

    Does sociable or FB like offer the option to exclude the buttons from custom post types? The Socialize plugin allows you to do this. Might be worth looking into until I can find a better solution.

  8. rlevy2
    Member
    Posted 3 years ago #

    I had my developer fix the formatting issues. But, the clicks on your buttons still aren't registering.

  9. Jon Bishop
    Member
    Posted 3 years ago #

    I updated the plugin to remove the duplicate content issues. Let me know how it works.

  10. rlevy2
    Member
    Posted 3 years ago #

    Thx. I already had my designer implement some changes to fix that issue.

    The only change I'd still like to see is to fix the click tracking.

  11. rlevy2
    Member
    Posted 2 years ago #

    Have you been able to fix the tracking issue (#1 in my original post)?

    I'd really like to see the data!

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