Posted 11 months ago #
I'm having difficulty inserting external links using the link button in the editor - I have to keep inserting them by hand.
Is this a known problem, is it browser related (though I'm seeing it in Firefox, Chrome and IE) and is there a way to fix it please?
Many thanks for your help.
Gavin
Posted 11 months ago #
What exactly happens? Are you highlighting the text you want linked and then clicking on the link button?
Posted 11 months ago #
Yes. It jumps to the dashboard for some reason.
Thanks, Gavin
Posted 11 months ago #
Have you tried:
- deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). Don't forget the ones in mu-plugins. If you can't get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
- switching to the Twenty Eleven theme to rule out any theme-specific problems.
Posted 11 months ago #
I'll give them a go when I have a chance. It could be a plugin...
Switching to Twenty Eleven is a bit time consuming because of all the setting up that switching back requires - but I'm thinking of switching to another theme anyway. Monday, I think will be my first opportunity!
Thanks for the thought.
Gavin
Posted 11 months ago #
Most themes (at least the ones I have used) retain their setup when switching back and forth. I hope yours does.
Posted 11 months ago #
Sadly not in this case!
Posted 10 months ago #
I had the same problem and so I deactivated all my many plugins, to find (as I suspected) that the link button then worked. Then I reactivated them one at a time until the link button stopped working again, to find the plugin which was causing the problem.
And the plugin at fault was (drum roll)...
Yoast WordPress SEO
Posted 10 months ago #
Thanks CherryH - that's really useful to look out for. I guess the author will pick up on it before too long.
Gavin
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