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problem with vortex theme (7 posts)

  1. enzodestasio
    Member
    Posted 1 year ago #

    Hi, i have a very serious problem with Vortex theme,
    my website http://www.ilpuntoconsumabile.it have a problem with
    upload of media and installation of update of plugins.

    those are messages tht showed at my screen:
    1.(of updating plugins)
    Si è verificato un errore durante l'aggiornamento di Facebook Comments: Impossibile creare la directory. /htdocs/wp-content/upgrade/facebook-comments-plugin.tmp.

    2.(of upload media)
    Il file caricato non pu&ograve essere spostato in /home/mhd-01/www.ilpuntoconsumabile.it/htdocs/wp-content/uploads/2013/06.

    then if u can see my website in up of sreen is present this message:

    class="home blog logged-in admin-bar no-customize-support custom-background">

    pls can u help me, i work with my blog and now i'm stopping with tht!!
    thanks and bye for now.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Neither of these errors have anything to do with the theme.

    1. There was an error while updating Facebook Comments: Can not create directory. / htdocs / wp-content / upgrade / facebook-comments-plugin.tmp.

    This is a server issue. try contacting your hosts about it.

    2. The uploaded file could not be moved to / home/mhd-01/www.ilpuntoconsumabile.it/htdocs/wp-content/uploads/2013/06.

    Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.
    http://codex.wordpress.org/Changing_File_Permissions

  3. enzodestasio
    Member
    Posted 1 year ago #

    thaks for answer esmi, but where i must change this permission, in editor of wordpress or in the directory of my host?
    my host is Tophost?
    Sorry but i'm new of this and i need to be drive step by step!
    damn at my unknowledge!!!!

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    In the directory of your host using FTP or whatever file management system your hosts provide.

  5. enzodestasio
    Member
    Posted 1 year ago #

    this is arabic for me!!!!!
    maybe exist a copy of all template of Vortex Theme tht i can cut and copy all function to reset my blog option?

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    This has absolutely nothing whatsoever to do with the theme. They are all server-related issues - not theme ones.

  7. enzodestasio
    Member
    Posted 1 year ago #

    ok, esmi, i try to change this value i'm into htdocs/wp-content/ and i had change value by chmond command into ftp browser of tophost.
    i try to change with all value that u tell me but the error message is the same...
    Si è verificato un errore durante l'aggiornamento di Facebook Comments: Impossibile creare la directory. /htdocs/wp-content/upgrade/facebook-comments-plugin.tmp.
    now i leave the value at 775, but still not work.

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