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[resolved] Problem with replying to a comment... (5 posts)

  1. Sandra408
    Member
    Posted 4 years ago #

    Hi.

    We seem to have a problem when trying to reply to a comment...
    Instead of going under the comment to which we reply, our reply gets posted under the very last comment for the post...
    When we reply from our administrative panel, we type a reply to a specific comment...
    Why is this happening??
    Does anyone know?

  2. esmi
    Forum Moderator
    Posted 4 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-related problems?

  3. Sandra408
    Member
    Posted 4 years ago #

    OK, thanks, we'll try it.

  4. alchymyth
    The Sweeper & Moderator
    Posted 4 years ago #

    have you enabled 'nested comments' and selected a depth -
    in 'admin' 'settings' 'discussion' 'other comments settings' ?

  5. Sandra408
    Member
    Posted 4 years ago #

    We did not have enabled 'nested comments' and selected a depth -
    in 'admin' 'settings' 'discussion'...
    Thanks Alchymyth. You were very helpful!

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