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[resolved] Problem with Publicize Module (9 posts)

  1. Yogesh Singh
    Member
    Posted 1 year ago #

    I can't disable the social sharing buttons on Portfolio page, URL: http://www.socialvoicebranding.com/samsung-electronics

    I tried disabling using the checkbox on the edit page but everytime i disable it and hit update, it get back checked and have tried disabling it on the setting page using the checkboxes but no luck. Please help.

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Do you use any kind of caching plugin or service? if so, could you try to disable them, and let me know if it helps?

    if you still experience issues, could you also give me more details about this page? is this a standard Page (under Pages > All Pages in your dashboard), or did you create it through a Custom Post Type?

    Thanks!

  3. Yogesh Singh
    Member
    Posted 1 year ago #

    Thanks for the response. The issue looks genuine because i am not using any caching plugin but yes its a portfolio page, part of the theme.

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you try to disable the sharing buttons on standard pages of your site, or blog posts, and let me know if you experience similar issues?

  5. Yogesh Singh
    Member
    Posted 1 year ago #

    I have just tried disabling on a standard blog post. Strange but disable/enable function is working fine. Please help.

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you send me a link to the site where you got this theme? I'd like to run some tests with this theme on my end, to see if the problem is theme-related.

    Thanks!

  7. Yogesh Singh
    Member
    Posted 1 year ago #

    Its better i share the logins with you. Btw the theme is http://theme.crumina.net/index.php?theme=maestro

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Since it's a premium theme, I wouldn't mind if you could indeed let me have a look at the problem in your dashboard.

    Could you contact me via this contact form to get things sorted out?

    Thanks!

  9. Yogesh Singh
    Member
    Posted 1 year ago #

    Contacted through the form.

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