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[resolved] Problem with Paypal (15 posts)

  1. Nextstudio
    Member
    Posted 1 year ago #

    Hello. I have a problem with Paypal payments.When the purcharse is made Paypal says the seller´s email does not match, but so far everything worked fine. How to fix it?

    http://wordpress.org/extend/plugins/eshop/

  2. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

  3. Nextstudio
    Member
    Posted 1 year ago #

    Thank you elfin for your answer, but this problem has now appeared, before worked perfectly.

  4. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

    Nothing in eShop has changed that could cause this - have you changed anything within the plugin, or at paypal (like add a new email address)?

  5. Nextstudio
    Member
    Posted 1 year ago #

    No, I have not made changes in my store, but this error appeared yesterday.

  6. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

    no idea then.

  7. Nextstudio
    Member
    Posted 1 year ago #

    Thank you elfin :)

  8. esmi
    Forum Moderator
    Posted 1 year ago #

    As there has not been an update to this topic for a while, I can only assume that the issue has now been resolved and I am now marking it as such. If this is incorrect, please feel free to change the topic's status and/or post a followup.

  9. Nextstudio
    Member
    Posted 1 year ago #

    Hi esmi, but this problem is not yet solved. I received the following reply from PayPal Merchant Technical Support: "I inform you that this error happens when you are passing the variable address_override = 1 and the address is introducing the buyer in the form on their website does not have a valid format or is incomplete .
    If you do not want your integration prevents buyers will change the address during the checkout process, you can use the variable 'address_override = 0' "

    But I have not changed anything and it worked before. : (

  10. esmi
    Forum Moderator
    Posted 1 year ago #

    Settings -> eShop -> Merchant Gateways -> PayPal -> Send buyers email address to paypal?

    Select "No".

  11. Nextstudio
    Member
    Posted 1 year ago #

    Thanks esmi, but this it´s not solution. My problem is with the mail from the seller´s account, Paypal displays an error and it´s all good.

  12. Nextstudio
    Member
    Posted 1 year ago #

    YEAH!!! I found the solution. I uninstalled version 6.3.1 and installed the version 6.2.12, works perfectly.

  13. esmi
    Forum Moderator
    Posted 1 year ago #

    Then there is an issue specific to your site/install. The current version of eShop (6.3.2) works just fine with PayPal. Please be aware that we cannot support older versions of the plugin.

  14. Nextstudio
    Member
    Posted 1 year ago #

    I am using the eStore theme Elegantthemes and if I upgrade to the latest version of the plugin EShop the transaction between the store and Paypal does not work.

    I upgraded to the latest version of EStore theme and EShop but do not work well.

  15. esmi
    Forum Moderator
    Posted 1 year ago #

    I'm sorry but we do not recommend or support eShop when used with the eStore theme from Elegant Themes. Try using another theme.

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