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[closed] problem with multi site (26 posts)

  1. gg4775
    Member
    Posted 1 year ago #

    im a complete novice to wordpress

    and have multiple domains that i want to have under one wordpress

    so i updated it to multisite and downloaded the free domain mapping plugin

    im currently using bluehost and its just not working for some reason

    i followed the direction to the tee using subdomain

    but its just not recoqnizing the subdomain
    i get this error when i go to edit my subdomain
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    again im a complete novice to all this stuff...any help would be greatly appreciated

  2. but its just not recoqnizing the subdomain
    i get this error when i go to edit my subdomain
    Internal Server Error

    Turn off the domain mapping plugin for now. You're not there yet.

    An error 500 means you did not set up your server for wildcard subdomains.

    Read http://www.designdelineations.com/2011/12/19/enabling-wildcard-subdomain-for-wordpress-multisite-on-bluehost/

  3. gg4775
    Member
    Posted 1 year ago #

    Hi Mika

    thanks so much for your help i have been going nuts over here trying to figure it all out...

    just want to make sure were on the same page im using following plugin on multi site
    http://wordpress.org/extend/plugins/wordpress-mu-domain-mapping/

    however its not in plug in list so i can deactivate so i think my best alternative is remove my ip and uncheck all the option like below

    http://screencast.com/t/TrnVYcrO

    ok so i did everything that was on that link removed all my previous wildcard attempts

    also removed the other subdomain i created ...theres a big depate on these forums about add on or parked because of the root...and i have no clue...so i used the park option

    i then created a subdomain so lets say md.com is my main domain and od.com is the other domain

    i was informed to create subdomain: od.md.com
    document root public_html/md.com

    in multisite i set the 2nd site as od.md.com
    see below screen shot of actual below:
    http://screencast.com/t/t2ISfhohtOz

    but again i removed it from cpael and followed the rest of those instructions and just added the *.md.com
    document root public_html/md.com
    as seen actual below:
    http://screencast.com/t/D7BEBrq5Z

    should i now go back in and create that subdomain or is that not necessary

    once again i really appreciate it thank you...

    geoff

  4. gg4775
    Member
    Posted 1 year ago #

    one last thing at one point i was screwing around with ANAME & CNAME and dont remember what i put in or delted

    below is my dns record for my main site njvideohousetours.com

    http://screencast.com/t/DHiggy4k7RX

    i noticed a bunch of records in there for my otehr site fromrentertohomeowner along with the wildcard

    do all those need to be in there or just one if so which one to accomplish
    my goal to get fromrentertohomeowner.njvideohousetours.com to work in multisite

  5. kamikaze7
    Member
    Posted 1 year ago #

    ok i am also following issues with multisite i have followed every instruction provided here but still face issues

    now i dont know whether i have done something wrong or there seems to be certain restrictions from my HOST cause i had read somewhere that all HOSTs dont support wordpress multisites

    so here i go

    first step

    install wordpress on the domain

    second step
    http://codex.wordpress.org/Create_A_Network

    done all thats listed on this link, also would like to elaborate the sub domains part a bit

    i have chosen sub domains instead of sub directories from multisites installation
    hence i have done the following

    in cpanel, clicked on sub domain and typed *.<selected the domain from drop down>
    added root directory /public_html/<the domain folder>

    now my HOST gives only simple DNS zone editor due to which i cannot add a A record for *.<domain name>, however when i do the same for a CNAME it throws a mesg "That name is reserved (already in use)."

    that's about it

    so far i haven't touched domain mapping and this is the result i get
    http://img339.imageshack.us/img339/5126/oopsgooglechrome.png

  6. kamikaze7
    Member
    Posted 1 year ago #

    have put the shared ip in domain mapping, also enabled sunrise and placed the sunrise.php in wp-content, still the same result :(

    can someone atleast post a successful installation of wordpress 3.4.2 multisite so as we know that its happening flawlessly, most of the articles are almost 2 years old and cant be used as a reference

  7. kamikaze7 - Until wildcard subdomains is fixed, domain mapping will not work. You have to get things working before you map domains. Its like you're putting on your shoes before your pants ;)

    Can you create a multisite install with subfolders instead of subdomains?

  8. kamikaze7
    Member
    Posted 1 year ago #

    Ipstenu
    in the domain mapping section this is what i have and i have also entered my shared ip in page=dm_admin_page
    http://img692.imageshack.us/img692/1871/domainsnetworkadminwordp.png

    moreover most places i have read that in cPanel you need to create a subdomain with *.<domain name> pointing to the root folder of the main domain if the host doesn't allow pointing at public_html, did that already doesnt work.

    however in other places i have read that one needs to contact host and request them to add a DNS entry of "A" Record with all the other information like TTL, address of *.<domain address> with IP, already posted a support ticket to the host no reply from their end as yet

  9. Do wildcard subdomains work? Yes or no.

  10. gg4775
    Member
    Posted 1 year ago #

    hi mika,

    you posted a few months back to this post
    http://wordpress.org/support/topic/new-multisite-subdomains-admin-goes-404

    i pretty much am in the identical place she was and did those very exact things but its still not working...

    boooooooooooooooooooooooooooooooooooooooooooooooo....

    called bluehost and there no help...they pretty much did the same thing they did for her and replace the .dtaceess with _old that just gave me the 404 like she had...

    heres my subdomain and wildcard set up
    http://screencast.com/t/wAXaksQUUX

    i also for lack of nothing else, i could think of, removed the document root of my main domain, in the wildcard, because i noticed in the other forum you commented on it... said just remove the word wildcard and not replace with main html root, like i originally had it...
    that didnt work either...

    would creating a wildcard for the subdomain, actual domain, inside the dns zone editor do anything? ...or am i just reaching for straws at this point...hahahaha

    think im bout ready to call it quits i have been at this going on 2 weeks...

    i dont know i followed directions to the tee...its probably the most stupid thing...what about the apache code change...sorta my last hope at this point...

  11. kamikaze7
    Member
    Posted 1 year ago #

    @ipstenu like i said it doesn't work

    @gg4775 when installing wp multisite there are two options namely "subdomains" and "subfolders" now based on what options you choose, your .htaccess needs to be modified accordingly the url that you have pasted is a mismatch, the person has uploaded "subfolder's" .htaccess rules and trying to get subdomains to work

    for subdomains your .htacess rules file will look like

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    # uploaded files
    RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]
    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ - [L]
    RewriteRule . index.php [L]

    and for "subfolders" .htaccess rules will be

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    # uploaded files
    RewriteRule ^([_0-9a-zA-Z-]+/)?files/(.+) wp-includes/ms-files.php?file=$2 [L]
    # add a trailing slash to /wp-admin
    RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]
    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ - [L]
    RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) $2 [L]
    RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ $2 [L]
    RewriteRule . index.php [L]

  12. gg4775
    Member
    Posted 1 year ago #

    @kamikaze7 yup i have subdomain code inside .htaccess provided via copy and paste

    which url is a mismatch?

    what host are you using if you dont mind me asking?

    current subdomain htacess code:

    BEGIN WordPress

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]

    # uploaded files
    RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]

    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ - [L]
    RewriteRule . index.php [L]

    # END WordPress

  13. gg4775
    Member
    Posted 1 year ago #

    @mika

    i dont know if your interested, but i would gladly pay you for your time
    to come on remotly to my computer to see if at least everything is set up correctly so i can know for sure its a bluehost issue and not mine

    that would leave me at least knowing i did everything i can b4 i call it quits..i just hate quiting on something w/o knowing for sure where the problem is...

  14. kamikaze7
    Member
    Posted 1 year ago #

    hostwinds hosting unlimited sites package and so far i have been unsuccessful with wp multisite :(

  15. gg4775
    Member
    Posted 1 year ago #

    i know this is the most friggin frustrating thing ever...

    it sucks bc i purchased a really expensive theme and it allows only one install...

    im about ready to throw in the towel and just load a seperate wordpress under the subdomain its just not worth the massive amount of time and energy...

    and just make due with some of the free themes...

    the problem really isnt the domain mapping inside wordpress multi site its all the hosting and the settings with respect to wildcard,dns or the actual code inside one of the wp files

    its so frustrating knowing its most likely one small stupid thing..

  16. it sucks bc i purchased a really expensive theme and it allows only one install...

    Double check and ask if they support multisite. If done properly, most premium themes DO without extra costs.

    If both of you are having issues setting up multisite out of the box, is the install the MAIN domain attached to your hosting account, o is it an add-on?

    the problem really isnt the domain mapping inside wordpress multi site its all the hosting and the settings with respect to wildcard,dns or the actual code inside one of the wp files

    its so frustrating knowing its most likely one small stupid thing..

    Most likely, yes. There are quite a number of steps to follow and it all assumes you are using the installation on the main domain at the root of your site, and at the root of your hosting account.

  17. gg4775
    Member
    Posted 1 year ago #

    well i never used wordpress up until recently...someone recomended it to me...im coming from using a basic web builder wyswig...

    so i just assumed worpress worked the same that having multiple domains would be this much of a nightmare...

    so i initially installed wordpress under one domain in this case njvideohousetours.com then bought the theme

    from there i then transferred my other domain to my host (bluehost) which i inevitably found out i needed to upgrade to multi site...

    so wordpress is in my main domain root all i did was adjust wpconfig and htaccess as per instructed for multi site

    then put my wildcard domain as instructed ...but nothing seems to work i get the dreaded 500 error code as you can see at this site http://www.fromrentertohomeowner.njvideohousetours.com/wp-admin/

    also tried it the as the main domain seperate meaning changing the site name inside of wordpress just to test out what would happen
    http://www.fromrentertohomeowner.com/wp-admin/
    same error code

  18. kamikaze7
    Member
    Posted 1 year ago #

    @Andrea ok i ll explain my steps once more

    1)installed wordpress on the domain (e.g. xyz.com)

    now since i know that multisites are virtual and only affect the database, i didnt bother about creating subfolders in the domain folder i.e. no subdomain folders in /public_html/xyz/

    second step
    follow completely whats written here http://codex.wordpress.org/Create_A_Network

    about the domain mapping i have already mentioned above
    re quoting it here

    in the domain mapping section this is what i have
    http://img692.imageshack.us/img692/1871/domainsnetworkadminwordp.png

    and i have also entered my shared ip in page=dm_admin_page

    moreover most places i have read that in cPanel you need to create a subdomain with *.<domain name> pointing to the root folder of the main domain if the host doesn't allow pointing at public_html, did that already doesn't work.

    however in other places i have read that one needs to contact host and request them to add a DNS entry of "A" Record with all the other information like TTL, address of *.<domain address> with IP, already posted a support ticket to the host no reply from their end as yet

    i was wondering since multisite subdomains are virtual is it possible to simply cull the subdomains, the database and the admin user and recreate the database with a new name & new user and assign it to the main domains wp-config? instead of deleting everything and starting from scratch again...

    @gg4775

    the link you posted http://wordpress.org/support/topic/new-multisite-subdomains-admin-goes-404

    the OP of that thread had mixed the .htaccess rules hence it might not have been working, since you gave the ref of that thread i assumed you were doing the same steps, well that's cleared now :) and about the internal 500 errors
    try following some tips listed here
    http://pcsupport.about.com/od/findbyerrormessage/a/500servererror.htm

    although the error page says Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. i am assuming that your database isn't setup proper since your domain is working absolutely fine which is http://www.njvideohousetours.com/wp-admin/

  19. Okay. I want to step back here.

    Subdomains are not working.

    You need to STOP messing around with domain mapping. You're effectively trying to put your pants on over your shoes, and that's just a mess. Stop it :) You're confusing everyone, including yourself. Do not even ATTEMPT to install and configure that until you have your subsites working. Okay? Otherwise I'm just not going to help you at all. You're making this way harder than it needs to be.

    We MUST fix subdomains, or switch you to subFOLDERS, if you want to use Multisite.

    then put my wildcard domain as instructed ...but nothing seems to work i get the dreaded 500 error code as you can see at this site http://www.fromrentertohomeowner.njvideohousetours.com/wp-admin/

    Until and unless you get this URL working - http://fromrentertohomeowner.njvideohousetours.com/ - You will never be able to map a domain.

    I'm being a little harsh here, and I'm sorry, but I can't seem to explain this any better. You're doing this wrong.

    Okay? Got your attention? Now understand this is a very easy thing to mess up. Everyone's done it. Andrea and I have done it :) You are NOT alone, but you MUST listen to us if you want this to work.

    Go read this: https://my.bluehost.com/cgi/help/527

    If you cannot get that to work, you MUST ASK BLUEHOST for help. They can fix this in a couple clicks.

  20. gg4775
    Member
    Posted 1 year ago #

    Hi Mika

    first i appreciate all your help, i know you dont have to take time out of your life and help people like me...and just want to let you know its greatly apprecited

    but you must have me confused, i have not even tried screwing around with the mapping...since i took your first advice

    "Turn off the domain mapping plugin for now. You're not there yet"

    w/respect to referencing this domain and getting the 500 error code http://www.fromrentertohomeowner.njvideohousetours.com/wp-admin/

    this was just my way of testing to see if the adjustments i have been making in the wildcard was working or not...unless thats not the way to do it...

    i now, know, exactly that the problem has been isolated to the wildcard, the dns or .htacess

    the problem is that i have done exactly those instructions to the tee, then spoke to at least dozen bluehost tech peeps and they cant figure it out...

    but to be honest, i dont know squat...and i seem to know more than them...

    so just one last time if you dont mind taking a look at the wildcard i set up and let me know what you think

    my question last time about the wildcard was how important is it to have the main domain in html root? bc i tried it both ways with and without

    *.njvideohousetours.com /public_html

    *.njvideohousetours.com /public_html/njvideohousetours.com

    DOES THIS MAKE A DIFFERENCE?
    bluehost didnt know so i tried it both ways and still got the error code and still got the bluehost webpage

    heres the subdomain
    fromrentertohomeowner.njvideohousetours.com/public_html/njvideohousetours.com

    so unless theres something else im missing, looks like i may have exhausted my subdomain resources

    so i may have to capitulate to the wordpress multisite gods and call it day...

    unless i try doing it as a subfolder...which i dont mind doing...i know i'll have to change the setting to subdomain false just dont know what the other steps would be...if you could provide a link i'll do that...

    again just want to put it out there that this guy appreciates your help
    (y)

  21. soulfulwriter
    Member
    Posted 1 year ago #

    Hi gg4775,

    I was having the same problem as you are. And, doing the wildcard stuff on the DNS can create more problems than necessary if you are using different domains for each of your multisites. I have 7 domains! So, I left the wildcard suggestion alone and omitted it.

    Here is how I fixed it. I did it from the server side first. I added to my main account the domains I want to use with my multisites WP installation.

    Then, I pointed those domains in stealth mode to the multisites directories. Therefore, when someone types one of the domains on the browser, they are immediately directed to the corresponding site and the URL reads the top domain address NOT the multisite given address.

    Of course, make sure that your .htaccess has the right WP info for subdomains. OR, you can always create a separate .htaccess for each site.

    Also, when you get 500 errors, it is usually a plugin causing the problem. Deactivate the plugin mentioned in server's error log. Refresh your site or admin panel from the browser. You might need to clear cache and cookies if the problem 500 shows up again. After you clear your cache and cookies, try again. Now, you should not get your 500 or 404 error. Always read YOUR SERVER's ERROR LOG when you encounter errors because it usually gives you exactly what is causing the problems (usually a plug-in).

    I hope this helps you.:)

  22. gg4775
    Member
    Posted 1 year ago #

    yeah i have officially thrown in the towel...i just loaded another wordpress to my other domain...not what i wanted but it just got to the point where it didnt make sense spending anymore time on it....

  23. I'm throwing in the towel too, because you're ignoring the advice you're requesting.

    Until and unless you stop messing with domain mapping and start reading what we're saying about subdomains, you will never get this to work. Ever.

    Go read this: https://my.bluehost.com/cgi/help/527

    If you cannot get that to work, you MUST ASK BLUEHOST for help. They can fix this in a couple clicks.

    Do that.

    That will make SUBDOMAIN.domain.com work. Until you get that working, you will never have Multisite.

  24. kamikaze7
    Member
    Posted 1 year ago #

    well since i am sailing the same boat can you tell what to request exactly?

    i have already posted a support ticket with the following message
    please add a DNS entry of "A" Record with all the other information like TTL, address of *.<domain address> with IP..

    anything else i need to add to it? or did i frame it incorrectly?

  25. MillionsHomePages
    Member
    Posted 1 year ago #

    Hi guys,
    Can someone help me please that I´m becoming really frustrated with this.
    Yesterday after upgrade wordpress to version 3.5 I´m not able anymore to access the subfolder of my site that I created to have the site in a different language. The subfolder is there created but trying to access the admin section(http://www.troiko.com/pt/wp-admin/) is saying on broswer that(Firefox has detected that the server is redirecting the request for this address in a way that the process is never complete.
    Does anybody knows the solution for that?
    I´m in urgent need of help, and really appreciate if someone can give some info about this.
    Regards
    Renato

  26. MillionsHomePages
    Member
    Posted 1 year ago #

    already contact my hosting and they say can´t do nothing to help me...not good!
    hope someone can help me here.

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