problem with installation

  • yowima

    (@yowima)


    11 years, 4 months ago

    Hello. I’m trying to install wordpress(3.3.2), but I can not complete it due to a problem occur at step 2 of 3. Here is the msg that I get.

    Install WordPress (2/3)

    Warning: mysql_connect() [function.mysql-connect]: Access denied for user ‘adminyo’@’localhost’ (using password: YES) in /tmp/cpanel_phpengine.1354737724.118167eRa4EywNV on line 1618
    Access denied for user ‘adminyo’@’localhost’ (using password: YES)

    Does anyone know what the problem is? I’m very new to the whole web stuff. Any help would be appreciated.

    Thanks.
    Yow

    Yow

Viewing 11 replies - 1 through 11 (of 11 total)
  • Phil Erb

    (@philerb)

    11 years, 4 months ago

    Yow,

    Normally this indicates that you’ve entered either the wrong database username/password combination or the wrong database server. Does your host provide you any mechanism for accessing the database, like phpMyAdmin, where you can verify that you have the right username/password?

    Phil Erb

    (@philerb)

    11 years, 4 months ago

    By the way, if this is a new installation of WordPress, I’d recommend installing the latest version (3.4.2), unless you have a very specific reason for needing 3.3.2.

    Thread Starter yowima

    (@yowima)

    11 years, 4 months ago

    Thank you for your post. I used the same user name and password that I used for logging into the cpanel. Isn’t that the combination I’m supposed to enter ? I don’t know how to find out if my host provides any mechanism for accessing the database.. Is there a way to find it on cpanel?

    Phil Erb

    (@philerb)

    11 years, 4 months ago

    Usually, your cpanel and MySQL database credentials are different (or they SHOULD be different).

    Who is your hosting provider? I’d suggest checking their support site or forums or contacting their support about how to get the connection details (hostname, username, password, and database name) for your MySQL database – or how to setup a database, if you haven’t done that already.

    Thread Starter yowima

    (@yowima)

    11 years, 4 months ago

    Thank you again Phil.
    I have to confess that I’m not 100% sure who my hosting provider is. My original hosting provider was called “webtoast.com”, but it seems they no longer exist. I looked up some domain analysis site, and figured out my domain is hosted by “the planet.com”. I called their support center, but they insisted that they had to verify my account number which I don’t have with me since my website was managed by someone else not me. Is there any way to find out the account number for my hosting provider ? Sorry it must sound like a mess.

    richardjones

    (@richardjones)

    11 years, 4 months ago

    Please can somone help me ?

    I have just downloaded WordPress for the first time.
    Successful and unzipped.
    I followed the notes on creating a database on the server, successful.

    Now I don’t have the slightest idea how to find and open the WordPress prog to learn how it works

    RCJ

    Phil Erb

    (@philerb)

    11 years, 4 months ago

    Yow,

    The account number would have to be obtained from your host or the person who manages your account. I’d also think that the host could verify by your billing information or something like that – they must have a process for if you forget your account number.

    Phil Erb

    (@philerb)

    11 years, 4 months ago

    richardjones – please open a separate topic to better track your specific issue.

    Thread Starter yowima

    (@yowima)

    11 years, 4 months ago

    Thank you very much Phil. I’ve actually never received any information of my account from the guy who manages it. I’ll try to find a way to get in touch with him.
    Thanks again.

    medflightone

    (@medflightone)

    11 years, 4 months ago

    i have no idea how to use wordpress. I created a login and registered. Then i downloaded .zip version of wordpress. However all that comes up once it downloads are lots of files that only open code looking php files. What am i supposed to do i want to build a website using wordpress

    Phil Erb

    (@philerb)

    11 years, 4 months ago

    medflightone – please open a separate topic to better track your specific issue.

    The short answer is that WordPress is software that must be installed on a web server – using one running Apache, PHP and a MySQL database server.

    You will most likely want to read the “Before You Install” page. http://codex.wordpress.org/Before_You_Install

    If you do not currently have web hosting, this page lists a couple of recommended ones, but there are many out there. http://wordpress.org/hosting/

    Depending on your needs, creating a site at WordPress.com may work for you – there is no need to have web hosting with someone else and you can get up and running very quickly, but some of the functionality is limited (i.e. only certain plugins and themes are available).

Viewing 11 replies - 1 through 11 (of 11 total)
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