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problem with install4free (3 posts)

  1. Anonymous
    Unregistered
    Posted 5 years ago #

    I've been trying to figure all this out and it is WAY over my head so I decided to ask for help from the install4free people. I sent a request and received an automated email back that said (copying and pasting):

    Hi Jessica Bell!

    Your request ticket (#4577) has been created.

    Before your installation request will be worked on, you must visit the following URL to confirm your identity:

    If you want to check the status of the ticket from time to time, please use the following URL:

    Regards,
    The Install4Free team

    However, there are NO links for me to follow to confirm my identity or to track my ticket! I sent another "general" inquiry to them and received the same email back again (just a different ticket number) and AGAIN, no links or urls for me to follow. HELP! :(

  2. Jay Mayu
    Member
    Posted 5 years ago #

    I'm sorry but I dont think here you can find help for third party hosting services... :(

    If

  3. JeremyVisser
    Member
    Posted 5 years ago #

    Hi Jessica,

    Thankyou very much for reporting this issue. I am one of the admins on the Install4Free site.

    I have never seen this bug happen before, so thanks for letting me know about it. I couldn't have fixed a bug if I didn't know it existed. ;)

    I'll get to your ticket, claim it, and start your installation later today.

    Cheers,
    Jeremy.

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