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[resolved] Problem with email notification in Woocommerce (33 posts)

  1. ellp
    Member
    Posted 5 months ago #

    Same issue here... The system doesn't send emails at all. I have 2 sites with the same problem. Any ideas to solve this issue?

  2. jcharpa
    Member
    Posted 4 months ago #

  3. ulihake
    Member
    Posted 4 months ago #

    Check the gateway code and especially the function process_payment().

    For the COD gateway WooCommerce uses:

    $order->update_status( 'processing', __('some text', woocommerce) ) ;

    Replace this to test with:

    $order->payment_complete();

    The payment_complete function will set the status to 'processing' if necessary by checking payments, but it will will additionally send the emails we want, whereas update_status does not send emails.

    Woo should fix that at least for the COD gateway. I haven't tested the BACS gateway but I believe it won't send emails either.

    Regards.
    uh

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