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ShareThis: Share Buttons and Social Analytics
problem with Configuration options page (21 posts)

  1. pleasureinstitute
    Member
    Posted 12 months ago #

    after upgrade to 7.0.2 Configuration options page not loading anymore.

    it stucks on "Loading..."

    reverted back to v 6.0

    http://wordpress.org/extend/plugins/share-this/

  2. Tomek
    Member
    Posted 11 months ago #

    The same problem here.
    Where can I find previous version to downlad?

  3. I suggest you work with the current version as that's what the developer supports. But for earlier versions of any plugins hosted here you can find old versions on the developers tab.

    http://wordpress.org/plugins/share-this/developers/

  4. pleasureinstitute
    Member
    Posted 11 months ago #

    upgrade to 7.0.3 not helped, ss here

  5. Bartosz Wójcik
    Member
    Posted 11 months ago #

    I have the same problem - config page stucks on "Loading...". Using version 7.0.3.

    Here's the screenshot of JS console which may help.

  6. sharethissupport
    Member
    Posted 11 months ago #

    Hello Users,

    Apologies for the inconvenience. It would be really great if you could provide us with more info on this issue so that we can further debug it -
    1] WordPress Version
    2] Browser name and version
    3] Error in Browser Console (if any when you are facing the loading issue)
    On your browser please press F12 and a console will open at the bottom of the page. And click on the "Console" tab.
    Please check if any error message comes while the page is loading.
    4] A screenshot showing error will be much helpful.
    5] Also, could you please copy-paste below link in your browser and check whether it is opening or not ?
    http://w.sharethis.com/button/buttons.js

    We really appreciate the quick feedback. Thanks again for your patience and for using ShareThis!

  7. Bartosz Wójcik
    Member
    Posted 11 months ago #

    In my case it's:

    1) WordPress 3.5.2
    2) Firefox 22.0 running on Windows 8
    3) I get this error: "TypeError: $ is not a function" in file http://sharethis.com/js/new/get-buttons-new.js
    4) Screenshot attached a post earlier.
    5) The link opens the JS file without any problems.

  8. sharethissupport
    Member
    Posted 11 months ago #

    Hello Bartosz,

    Thanks for the information and quick reply!
    It would be great if you can provide us the details of the WP Theme you are using on your website so that we can debug it more precisely?

  9. pleasureinstitute
    Member
    Posted 11 months ago #

    1) WordPress 3.5.2
    2) Probably any ... IE10, FF 22, Opera 12.16
    3)

    Uncaught exception: TypeError: '$' is not a function
    Error thrown at line 191, column 1 in <anonymous function>() in http://sharethis.com/js/new/get-buttons-new.js:
    $('#selectSizeType input:radio').click(function(){
    called via Function.prototype.apply() from line 2, column 29466 in <anonymous function: f.Callbacks>(b, f) in http://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js:
    if(c[l].apply(b,f)===!1&&a.stopOnFalse)
    called from line 2, column 31004 in <anonymous function: fireWith>(b, c) in http://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js:
    d&&(i?a.once||d.push([b,c]):(!a.once||!e)&&n(b,c));
    called from line 2, column 19394 in <anonymous function: ready>(a) in http://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js:
    A.fireWith(c,[e]),e.fn.trigger&&e(c).trigger("ready").off("ready")
    called from line 2, column 28585 in <anonymous function: B>() in http://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js:
    c.removeEventListener("DOMContentLoaded",B,!1),e.ready()

    4) SS in 4th post
    5) Link http://w.sharethis.com/button/buttons.js OK

  10. Bartosz Wójcik
    Member
    Posted 11 months ago #

    I use Genesis framework theme with Agentpress child theme.

  11. sharethissupport
    Member
    Posted 11 months ago #

    Hello Bartosz Wójcik,

    Could you please let us know all the plugins that you have installed on your WordPress site? So that it will help us to debug the issue more precisely.

  12. Bartosz Wójcik
    Member
    Posted 11 months ago #

    • Black Studio TinyMCE Widget
    • CMS Tree Page View
    • Comprehensive Google Map Plugin
    • Contact Form 7
    • Genesis Simple Hooks
    • Google Maps by Daniel Martyn
    • Multiple Post Thumbnails
    • ShareThis
    • Simple Image Sizes
    • TinyMCE Advanced
    • WordPress SEO
    • WP TinyMCE Tables
  13. mctip_it
    Member
    Posted 11 months ago #

    Have you resolved this issue, also experiencing the same problem on various sites.

  14. tillsond
    Member
    Posted 11 months ago #

    I'm having the same problem, tried to report the problem on the sharethis.com support forum, but the form doesn't seem to be working. here's my info ...

    - wordpress 3.5.2
    - sharethis plugin V 7.0.3
    - Theme Smartbox V 1.2
    - chrome & FF
    - Windows
    - http://www.consciousnutrition.com/

    when in the admin interface and trying to access Settings > ShareThis (wp-admin/options-general.php?page=sharethis.php) the page doesn't load, I just get the "Loading ..."

    Error in browser console ...
    Uncaught TypeError: Cannot read property 'length' of undefined jquery.min.js:2
    Uncaught ReferenceError: Backbone is not defined notes-common-v2.js?ver=2.3.3-201331:32
    Uncaught ReferenceError: _ is not defined admin-bar-v2.js:2
    Uncaught TypeError: Object [object Object] has no method 'slider' app.js?ver=3.5.2:12
    Uncaught TypeError: Property '$' of object [object Object] is not a function

    Thank you!
    David

  15. danetidwell
    Member
    Posted 11 months ago #

    Same problem here - fresh install. Theme is Coverage by colorlabs, newest WP, multisite.

  16. darkhorse20
    Member
    Posted 11 months ago #

    Version 7 is crap. Version 6 is waaaaaay better.

    If you want to have version 6 installed and don't want to be annoyed by the update notification, add this snippet at the very top in the file sharethis.php

    add_filter('site_transient_update_plugins', 'dd_remove_update_nag');
    function dd_remove_update_nag($value) {
     unset($value->response[ plugin_basename(__FILE__) ]);
     return $value;
    }

    Now you won't "accidentally" upgrade to the crap version.

  17. ned4spd8874
    Member
    Posted 11 months ago #

    We need a fix, I am having this problem on my sites as well. Come on ShareThis, FixThis!

  18. CPDesign
    Member
    Posted 10 months ago #

    I also reverted back to version 6 and it is working fine on WP 3.6.

    To get the older version of the plugin, click the developers tab on the plugin page: http://wordpress.org/plugins/share-this/developers/

  19. sharethissupport
    Member
    Posted 10 months ago #

    Hi,

    Apologies for the inconvenience. We went ahead and issued a new release (v. 7.0.4). This is up now. This release should resolve the issue.

    We really appreciate the quick feedback. Thanks again for your patience and for using ShareThis!

  20. ned4spd8874
    Member
    Posted 10 months ago #

    I'm on 7.0.4 and it's still blank.

  21. sharethissupport
    Member
    Posted 9 months ago #

    Hi,

    We went ahead and resolved the issue in our new release (v. 7.0.6). This is up now.

    We really appreciate the quick feedback. Thanks again for your patience and for using ShareThis!

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