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WP Backitup
[resolved] Problem with back up link (13 posts)

  1. elames
    Member
    Posted 1 year ago #

    I installed the software, did the back up and I get this:

    No export file available for download. Please create one.

    Status
    Creating backup directory...Done!
    Backing up your files...Done!
    Backing up your database...Done!
    Creating backup zip...Done!
    Backup file created successfully. You can download your backup file using the link above.

    There is no link to click on to back up.
    What is happening and how do I fix it?

    Thank you

    http://wordpress.org/extend/plugins/wp-backitup/

  2. John Peden
    Member
    Plugin Author

    Posted 1 year ago #

    This process uses javascript. Are you blocking it for some reason?

  3. elames
    Member
    Posted 1 year ago #

    No nothing is blocking that I know of...what would I look for?? I just updated the plug in and tried to run the backup again and got the same message as above. But there IS NO LINK showing to click on.

  4. John Peden
    Member
    Plugin Author

    Posted 1 year ago #

    Please right-click your page. Select 'View Source' and copy the contents into a text file for me. You can then email the text file to [email moderated - please leave the support in the forum] and I'll take a look.

  5. jjj123
    Member
    Posted 1 year ago #

    I have the same error message.
    Please could you advise or should I send you the Source code as requested above?
    Thanks

  6. John Peden
    Member
    Plugin Author

    Posted 1 year ago #

    Please do, the former poster did not send anything to me

  7. jjj123
    Member
    Posted 1 year ago #

    Can't see where to email the Source Code to - please advise.
    Thanks

  8. John Peden
    Member
    Plugin Author

    Posted 1 year ago #

    Please email to support@wpbackitup.com

  9. jjj123
    Member
    Posted 1 year ago #

    Thanks - on its way :)

  10. jenchurch
    Member
    Posted 1 year ago #

    Has this issue been resolved? I am having the same problem on only one of my sites... I have installed and used the plugin successfully on three other sites, but on one in particular, it will not produce a link to download the backup.

  11. elames
    Member
    Posted 1 year ago #

    Sorry I did not reply. I never did get it fixed so I just removed the plug in. My hosting company backs up everything every night and told me not to bother with a plug in.

  12. harrisr7
    Member
    Posted 8 months ago #

    So ... I just installed the plugin and have the same issue. Is this fixed?

  13. harrisr7
    Member
    Posted 7 months ago #

    Found the problem to my situation. We ran out of enough space to contain the backup. We got more space on our server and the .zip file was 418MB in size. Apparently the routine does not catch that the file cold not be created because of lack of disk space on the server.

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