Problem reseting password

  • Resolved Joanna

    (@jchmarzewska)


    9 years, 11 months ago

    Hi …. I will start with saying that I absolutely love this plugin! I have one small problem with it. When user requests password reset, they get the email that has a link to reset the password. When they click on the link they always get the message “Sorry, that key does not appear to be valid.” So they have to enter their email/username again, they get another email, they click on the link in the email and now they can reset the password.

    Can they get the write key the first time?
    Thanks!

    https://wordpress.org/plugins/sb-login/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Fida Al Hasan

    (@fida02)

    9 years, 11 months ago

    Hello,

    Please upgrade to the new version 2.5 . I hope all problems will be gone.

    bdollin

    (@bdollin)

    9 years, 10 months ago

    I have 2.5 and this issue still exists.

    “Sorry, that key does not appear to be valid.” So they have to enter their email/username again, they get another email, they click on the link in the email and now they can reset the password.

Viewing 2 replies - 1 through 2 (of 2 total)
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