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[resolved] Problem loading images with multisite (3 posts)

  1. cdifiglia
    Posted 8 months ago #

    I am trying to set up a multisite environment and am having troubles loading images to subsites.

    I am running in a managed hosting environment running Linux with cPanel.

    I have uninstalled and reinstalled WP to ensure that I was working with a clean install. The install is performed with the hosting company’s “Installatron”.

    I have not added any plugins and have disabled the ones that were active.

    I am using the Twenty Thirteen theme and have not added any others. I will be using the “Responsive” theme for my site once I get past this issue.

    I am very much a novice, have looked through posts on this issue, have called my hosting company, and still can’t solve this.

    On a fresh install of WP, under Network Admin/Sites/Settings for the main site the upload settings are:

    Uploads Use Yearmonth Folders - 1
    Upload Path - /home/cjdifiglia/public_html/wp-content/uploads

    I upload a png file to the main site and it works as expected.
    In WP the File URL is:

    In my server file manager the file is located at:

    I can add this to the “About” page and it is viewable on the web. The Properties for the image on the web are:

    In the main site I also created a post with the image in it and it is viewable on the web as well.

    I then create a subsite in WP named “test01”. Note that I have not created a subdomain or directory on the server prior to creating the subsite in WP.

    Test01 Site Settings

    Uploads Use Yearmonth Folders - 1
    Upload Path - wp-content/blogs.dir/2/files

    I upload a png file to the test01 site and after loading it displays a broken link image where I would expect to see the png image.

    When I go to “Edit Media” in WP I can click on the “Edit Image” button and the image is displayed properly.

    In WP the File URL is:

    In my server file manager the file is located at:

    I appreciate any help that you may be able to provide. Please let me know if you would like any files or more info!

    Thank you.

  2. cdifiglia
    Posted 8 months ago #

    The problem appears to have been with the hosting company's installation tool, which had an option for installing WP as multisite.

    I reinstalled as a single site and then updated to multisite manually. So far everything is working fine.

  3. Bet Hannon
    Posted 8 months ago #

    Hmm.... blogs.dir as the upload location for subsites was changed in multisite after WP version 3.5. Have you checked the upload paths & urls since you created the multisite manually?

    I have had upload issues with my multisites related to this.

    My understanding is that after 3.5, subsites should be by default uploading their files to: wp-content/uploads/sites/[site#]/[year]/[month]/title.jpg


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