Problem installing JetPack???

  • pjcoarsefishing

    (@pjcoarsefishing)


    9 years, 8 months ago

    Hi

    I have http://pjcoarsefishing.fishinblogs.com/ Blog

    In the DASHBOARD it says, JetPack is installed and ready to bring awesome, WordPress.com cloud-powered features to your site. Learn more.

    I click the Learn more button it says,
    To enable all of the Jetpack features you’ll need to connect your website to WordPress.com using the button to the right. Once you’ve made the connection you’ll activate all the delightful features below.

    I click connect to WordPress.com it says
    Your version of Jetpack is outdated. Please update, and then attempt to reconnect.

    I click the update link it then gives a blank page and says…
    You do not have sufficient permissions to access this page.

    Help please

    PJ

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    9 years, 8 months ago

    Jetpack support: http://jetpack.me/contact-support/

    ManojOne

    (@manoj007)

    9 years, 8 months ago

    contact to jetpack support team. they will help you. there may be some minor issue on your installation.

    Thread Starter pjcoarsefishing

    (@pjcoarsefishing)

    9 years, 8 months ago

    Thank you Tara & manoj007

    I have followed the link and submitted a report

    Kind regards

    PJ

    Thread Starter pjcoarsefishing

    (@pjcoarsefishing)

    9 years, 8 months ago

    Hi

    I have contacted JetPack and they have asked me a number of question which I have replied to today.

    One think comes to mind.

    I initially set up pjcoursefishing.fishinblogs.com

    I realised I had miss spelt coarse so set up another Blog

    pjcoarsefishing.fishinblogs.com

    I listed, one by one, the data and images from the coursefishing Blog in the new coarsefishing Blog. Once complete I deleted the data in coursefishing Blog but not the account

    Although totally different names, only one letter is different. Could this have caused a problem?

    When I try log in to pjcoursefishing account to delete it it logs into pjcoarsefishing

    Can this be rectified please?

    PJ

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Problem installing JetPack???’ is closed to new replies.