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[resolved] Problem in communicating LoginRadius API. Please check if one of the API Connect (2 posts)

  1. belgianwolfie
    Member
    Posted 1 year ago #

    entered all api data correctly (it says so in the interface)

    clicked the 'auto-detect connection method' - button , but I get the error : Problem in communicating LoginRadius API. Please check if one of the API Connection method mentioned above is working.

    I tried using both Curl as well as FSOCKOPEN options.

    :probably something on my server - right ?
    what do I need to ask my hosting provider ?

    http://wordpress.org/extend/plugins/loginradius-for-wordpress/

  2. loginradius
    Member
    Plugin Author

    Posted 1 year ago #

    Hi belgianwolfie,
    Yea, It seems like your hosting doesn't have cURL or fsockopen is not enabled.

    You have to enable either one option:
    - CURL requires cURL support = enabled OR
    - FSOCKOPEN requires allow_url_fopen = On and safemode = off in your php.ini file.

    You can also ask for above changes with your hosting provider. Please let us know if you have any further questions.

    Thanks,
    LoginRadius Team

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