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[resolved] Problem importing WordPress.com xml files (11 posts)

  1. amoeller
    Member
    Posted 1 year ago #

    My blog at wordpress.com is http://theassistant.wordpress.com. Today I set up a hosted domain http://www.dishondesigngal.com on my server and installed wordpress.org. I exported the xml files to my desktop and then tried to import them to my .org site at dishondesigngal.com but they will not import correctly. The tags import, 10% or less of media was important along with all of my categories - but zero posts imported. Additionally, none of these things show up on the new blog page. My server help desk un-installed what I did and tried it on their own, but the files still won't import correctly.

    I changed my theme at wordpress.com to match twenty eleven, but that didn't help. I went back to the original theme comet for now. We made sure the index file was re-named, that didn't help. My server increased the file size and memory - both are sufficient. After hours of trying to figure this out, I am at a loss. Any suggestions? ugh! Thanks!

  2. Tom Combs
    Member
    Posted 1 year ago #

    Hello,
    I believe I understand the issue, but you didn't mention the steps you took to import the files.

    So I'm going to assume that on wordpress.com you exported all of the data to an xml file.

    then you logged into yoursite/wp-admin , then wen to Tools > Import > Selected WordPress > Installed and activated the plugin > Imported XML file.

    Are these the steps you took?

    Also, since this is a new site with no information posted yet.
    I would suggest logging into your hosting account, navigate to phpmyadmin, then delete all of the rows in the database.

    Then go back to your page http://www.dishondesigngal.com , recreate your admin login, then follow the steps I listed above if that's not what you originally did.

    If you've already completed all of that, let me know and we'll go from there.

  3. amoeller
    Member
    Posted 1 year ago #

    Yes Tom, that is exactly what I did! I will try that later this morning... actually, I'm going to let the help-desk of my server try that since they are willing to help and will have less chance of messing it up than me :) I will let you know how that goes and report back! Thanks so much!

  4. amoeller
    Member
    Posted 1 year ago #

    Tom, I did exactly the steps that you suggested with the help of my server help-desk. I went to my blog at http://theassistant.wordpress.com and changed theme to TwentyEleven. I exported the xml file to my desktop, activated the importer and imported it to the my new wordpress.org site via my recreated admin sign-in at http://www.dishondesigngal.com. Again, it imported less than 10% of my photos, all of the tags, my categories (although none show on the landing page) and zero posts.

    Hopefully, you have a plan B to suggest :) Thanks! Amy

  5. esmi
    Forum Moderator
    Posted 1 year ago #

    How large is the .xml file?

  6. amoeller
    Member
    Posted 1 year ago #

    It is 4.5 MB. My server raised the memory and file size to 24MB. It's importing, but I got these messages...

    Failed to import post tag
    Failed to import post tag
    Failed to import post tag
    Failed to import post tag
    Failed to import post tag
    Failed to import post tag
    Failed to import post tag
    Failed to import Media “picture2.jpg”
    Failed to import Media “picture2.jpg”

    Last night I got the same messages and when I imported and then tried to import it again, it would import a few more things and then leave a ton more messages. I have re-installed and re-tried twice with the help of my server to ensure I wasn't doing something wrong.

  7. esmi
    Forum Moderator
    Posted 1 year ago #

    The file is rather large. You might get better results by splitting it down into smaller parts. Have a look at http://www.gbmini.net/wp/2008/11/splitting_wordpress_export_import_file/

  8. amoeller
    Member
    Posted 1 year ago #

    Thanks so much Esmi! My MAC won't open the splitter program, but I am going to try it on my PC... stay tuned! You guys are AWESOME!

  9. Tom Combs
    Member
    Posted 1 year ago #

    If you can't get the splitter to work, check with your hosting provider.
    They can either raise the file size limit, or you can upload the file for them to import into your database.

  10. esmi
    Forum Moderator
    Posted 1 year ago #

    I don't think it's the file size per se. More that, when processing such a large amount of data, the server is timing out. So it might be the max_execution_time that needs increasing.

  11. amoeller
    Member
    Posted 1 year ago #

    You guys are awesome! Finally got it! For future people, this is what I did. Esmi, the splitter you told me about never worked, but below you will find I found a simple easy one that worked like a charm. This whole thing is such an easy process when you know the details. Couldn't have done it without the two of you...

    Here's what I did...

    1. Installed WP to my server with an APP my server provided. They also did it for me after I did it originally, to make sure I did it right. It's easier for them to do because they changed the index page name and ensured that everything was prooperly done. My server did it for free. I suggest you e-mail your server and find out what the procdure is. I love my server - it's IXWebhosting for anyone who is interested and this is not a paid endorsement, haha! Their help is always free 247, which is amazing.

    2. I requested that they enlarge the file size and memory. They did.

    3. I exported an XML file to my desktop via my wordpress.com dashboard > tools > then export.

    4. I went to the link below to download and run a free splitter.
    http://www.hongkiat.com/blog/split-large-xml-for-wordpress/ It was easy peasy.

    Note: I had to split mine in to 7 files that were .7 MB in size to get all the files to copy to my new domain. I originally made them 2 KB, then 1 KB, but I was still missing some info. I think with .7 KB you are safe. Apparently, wordpress importer only downloads files less than 1MB at a time.

    5. I signed into my new site via an admin link that my server sent me and went to the dashboard > tools > import. I clicked on the wordpress link, downloaded the 1 of 7 file that the splitter made. I changed the author to my new username and click to attach files. Make sure your tab stops spinning before you move on to importing the next. It takes just a few minutes for each file. I did this for all of the files and VOILA - it worked! xo

    Thanks! Amy

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