WordPress.org

Ready to get started?Download WordPress

Forums

WordPress Simple Survey
Problem after installing WordPress Simple Survey (9 posts)

  1. andres.berte
    Member
    Posted 2 years ago #

    I know how WPSS works as I tested it on my localhost before installing it online.

    I've succeffully installed and activated WPSS on my website.

    When I go to "WPSS - Setup" I have a blank quiz to fill.

    However each time I try saving entered text, it appears to me the same blank quiz again and again. I also see the number of (blank) "Field Name", "Questions", and "Scoring Ranges" increasing each time.

    Some other hints:
    Under the menu "+add new quiz | Select Quiz to Edit:" I don't see anythinkg where I whould see "Quiz-1"

    At the end where says
    'Update settings, input questions and insert:

    [wp-simple-survey-]

    into your content, where you want the quiz to appear.'

    where it should say
    'Update settings, input questions and insert:

    [wp-simple-survey-1]

    into your content, where you want the quiz to appear.'

    Does anybody have the same problem?

    http://wordpress.org/extend/plugins/wordpress-simple-survey/

  2. kamenlee
    Member
    Posted 2 years ago #

    I have the same problem! I sent an email to the plugin author and hope to get a little assistance from them.

    By any chance are you running WordPress on IIS (Windows) as opposed to Linux and Apache? I am leaning towards that being an issue so far. But I am not sure.

  3. andres.berte
    Member
    Posted 2 years ago #

    Hi kamenlee,

    Yes, it's giving me problems under Windows, but not under Linux. Hope you get an answer.

  4. kamenlee
    Member
    Posted 2 years ago #

    GREAT! I just told my client that I am going to try moving to one of my Linux servers and off of his IIS server.

    This is great confirmation. Thanks!

    Once I test, I will also send a message to the support board for the plugin. This should be noted.

  5. DJCopa
    Member
    Posted 1 year ago #

    Hi There,

    Was there any fix for this problem, as have just started to get it myself. Was all working yesterday on a localhost copy, so installed on live website - However, unable to create any questions as will not save - When I then go back to admin screen it has duplicated questions/answers/results fields many times and appears to be stuck in a loop.

    Real shame as was a PERFECT app for my requirements.

    Thanks.

  6. kamenlee
    Member
    Posted 1 year ago #

    DJCopa,

    I have used it successfully on normal LAMP environments (Linux) since this post. Are you using Windows IIS to host?

  7. DJCopa
    Member
    Posted 1 year ago #

    Hi Kamenlee,

    Yes - W2008 R2, IIS 7.5

    Real pain, as it's the only survey plugin I can find that enables you to redirect to a specific page, dependent on results. If this worked, I would happily pay for it!

    Thanks for info and quik reply - Appreciate it.

  8. kamenlee
    Member
    Posted 1 year ago #

    I never found a way to fix it on IIS. The client refused to consider moving hosting for that particular site since they were a Windows house, but with WordPress, I always suggest LAMP. Always. Depending on your situation, it might be worth it.

  9. DJCopa
    Member
    Posted 1 year ago #

    Cheers Kamenle. Our Web Hosts have taken the issue up, and will see what they can do. If I get an alternative answer I'll ensure I update this thread.

    I'm using a Contact 7 form to do the bits I wanted to do with the survey tool - Not ideal, but it's a workaround for now.

    Thanks again!

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic