WordPress.org

Ready to get started?Download WordPress

Forums

NextGEN Gallery
Preview images won't display for albums or galleries (15 posts)

  1. klderose
    Member
    Posted 9 months ago #

    Thanks for a great plugin! I'm a new user, and I'm really happy with how easy the plugin has been to use so far!

    So far, I'm trying to create an image page that has 2 albums each with 2 galleries inside of them. When I click on a gallery name, I'm taken to a nice page with pretty thumbnails that function as expected. However, no preview images display next to the gallery names or album names. I just get a broken link image. When I go to manage albums/galleries, there is a preview image selected, it just doesn't display.

    I'd really appreciate any suggestions you might have, b/c the plugin is exactly what I need except for this one issue.

    Here is the URL:
    http://planets.ucla.edu/image-gallery/

    Thanks!

    -Kim

    http://wordpress.org/plugins/nextgen-gallery/

  2. flexsolve
    Member
    Posted 9 months ago #

    I have exactly the same problem.

    I have one album that contains three galleries - each gallery displays OK on its own page, but the thumbnail preview image for each gallery isn't displaying on the Album Page

    http://www.lighttherapyuk.co.uk/gallery/

    Any help would be appreciated!

  3. klderose
    Member
    Posted 9 months ago #

    Has anyone found a solution to this issue? I noticed several more recent posts that seem to be describing the same problem, but so far no fix has been suggested. I'd appreciate any help I can get!

  4. photocrati
    Member
    Plugin Author

    Posted 9 months ago #

    @klderose - Would you mind testing a few things to see if this helps:

    - Reset your permalinks under Settings >> Permalinks to 'Post Name'
    - Clear image cache under Gallery >> Other Options > Misc.

    Do either or both of those actions help?

    (Becky)

  5. klderose
    Member
    Posted 9 months ago #

    Hi Becky,

    Clearing the image cache didn't affect the problem and neither did resetting the permalinks.

    Here is one thing I noticed. When the preview image for a gallery is called, I end up with this URL which goes to a folder that doesn't exist. It isn't even trying to go to the wp-content folder, which seems strange to me:

    http://planets.ucla.edu/nextgen-image/2/91x68/crop/8fb1468d948035cfede99eaeb0c5ab8f

    This is what the url to a thumbnail inside a gallery looks like (it shows up beautifully):

    http://planets.ucla.edu/wp-content/gallery/outreach/thumbs/thumbs_img_0189.jpg

    Any suggestions on what is going wrong with the preview images? Is there a line of code I could modify to point to one of the thumbnails in the above folder?

    Thanks for your help!

    -Kim

  6. flexsolve
    Member
    Posted 9 months ago #

    Hi Becky,

    I also followed you instruction to @klderose and still no thumbnails are appearing on my album page.

    As above, when I 'inspect element' of the missing image I get this:

    <a href="http://www.lighttherapyuk.co.uk/gallery/nggallery/equine-light-therapy/light-therapy-for-people/"><img class="Thumb" alt="Light Therapy for People" src="http://www.lighttherapyuk.co.uk/nextgen-image/21/91x68/crop/8967e87ae2df6b64eb42d2584150fd09"></a>

    [Moderator Note: Please ensure that you are embedding links correctly in your posts.]

    Please advise how to correct this error.

    Thanks
    Sharon

  7. photocrati
    Member
    Plugin Author

    Posted 9 months ago #

    @klderose & @flexsolve - Thanks for checking that, would you both mind submitting this same information, including a link to this forum thread in a bug report to us so we can take a closer look: http://www.nextgen-gallery.com/report-bug/ . Please include login credentials to your site too if you don't mind.

    Thanks!(Becky)

  8. klderose
    Member
    Posted 9 months ago #

    Hi Becky,

    I just submitted a bug report. I'd rather not provide login credentials unless it's really necessary, but if you really can't duplicate the issue, I'll consider it (just shoot me an e-mail).

    Thanks,
    Kim

  9. photocrati
    Member
    Plugin Author

    Posted 9 months ago #

    @klderose - Just saw your bug report come through. Thank you Kim!!!

    (Becky)

  10. flexsolve
    Member
    Posted 9 months ago #

    Hi Becky,

    I have submitted a bug report and enclosed temporary login credentials which I will delete once you have investigated the issue.

    Thanks
    Sharon

  11. photocrati
    Member
    Plugin Author

    Posted 9 months ago #

    @flexsolve - Thank you Sharon! :)

    (Becky)

  12. codebloo
    Member
    Posted 8 months ago #

    Any resolution on this? I have the same problem.

  13. esmi
    Forum Moderator
    Posted 8 months ago #

    @codebloo: As per the Forum Welcome, please post your own topic.

  14. klderose
    Member
    Posted 8 months ago #

    @codebloo

    I submitted a bug report and it sounds like they'll be looking into it for the next update. In the meantime, I've sort of worked around the issue, by creating a page where I've inserted my own version of preview images that each link to a separate page where one gallery displays. This would be a pain if you have a lot of galleries, but since I only have a few so far, it has worked okay for me. You can see what I did here:

    http://planets.ucla.edu/image-gallery/

    Good luck!

  15. codebloo
    Member
    Posted 8 months ago #

    Hi Kiderose, thanks for the heads up. I submitted a bug report too.

    I have hundreds of images coming from about a dozen albums so that's not going to be a good solution for me :(

Reply

You must log in to post.

About this Plugin

About this Topic

Tags

No tags yet.