Support » Plugin: Cool Video Gallery » Preview Image

  • Hey there

    I recently uploaded video files and preview images and everything was fine.
    today I did the exact same thing, but the preview image isn’t showing.
    Naming convention:check
    location: check
    permissions: check
    thumbnail in WP: check
    appoved upload: check
    emptied cache: check

    still not showing… ?!?
    Same in Safari, Iphone, Chrome. Video is playing, Preview Image default.
    in Firefox the videos do not show up at all! different issue…

    I searched the forum, the web. I have no idea how to solve this.
    Help is very much appreciated!

    http://wordpress.org/extend/plugins/cool-video-gallery/

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