I purchased the gold upgrade because I wanted grid layout. I have a couple of queries which I used with my 1 free premium support token in the Get Shopped Premium 1 on 1 Support Forum. When I submitted my question, I received an error message telling me I already had an unmoderated post in the queue and I couldn't post another one till it was answered.
And now I can't even post my question in the Community Support Forum as I receive the same message.
What's going on here? Is this some sort of scam?