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Easy Coming Soon
[resolved] Premium edition - Mailchimp not recording names (4 posts)

  1. petejnz
    Member
    Posted 5 months ago #

    Hi,

    I've got the 'Easy coming soon' plugin set up to work with Mailchimp. Everything is working really well except...

    I have the names fields (first name and last name) visible on the plugin form but these are not recorded in Mailchimp when someone subscribes and confirms their subscription.

    If I check the 'required' box for these fields in Mailchimp, it results in an error message appearing when someone enters their name in the plugin form.

    How can I get Mailchimp to record the names of subscribers?

    https://wordpress.org/plugins/easy-coming-soon/

  2. a.ankit
    Member
    Plugin Author

    Posted 5 months ago #

    HI Petejnz

    Can you repost your query on our support forums here:

    http://www.webriti.com/support/

    As per wordpress.org policy, we cannot provide support for premium products here.

    -Ankit

  3. petejnz
    Member
    Posted 5 months ago #

    Thanks Ankit but I've tried posting on the forum at the link above without success.

    There doesn't appear to be any way to register for an account and it won't accept the login details I received when I purchased the premium edition.

    How can I post a comment on that forum?

  4. a.ankit
    Member
    Plugin Author

    Posted 5 months ago #

    This is strange... just contact us via the contact form here...

    http://webriti.com/contact-us/

    And we will take up the issue there

    -Ankit

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