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Post Disappeared, Pages Disappeared & Menus Disappeared (15 posts)

  1. mtnweekly
    Member
    Posted 1 year ago #

    This morning I woke up to find my website had no post or pages showing. We are a sport and entertainment news site with 2,000+ articles: http://mtnweekly.com

    I have disabled all the plugins, tried a new theme with no luck. Everything else on the site is running fine on the back end.

    Any ideas?

  2. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    It seems either you accidentally bulk-deleted the contents or it can be a case of site defacement. Do you have a recent backup of your site?

  3. kmessinger
    Volunteer Moderator
    Posted 1 year ago #

    Contact your host.

    If you do not have a db backup get one.

  4. mtnweekly
    Member
    Posted 1 year ago #

    No bulk deletes on my end, "site defacement" as in hacked? That would suck but they left some of the stuff up??

    GoDaddy is working on a restore to yesterday cost $150 and will take up to 7 days.. Wow.

    What did I do wrong?

  5. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    No bulk deletes on my end, "site defacement" as in hacked?

    Yes. Just like hacking, but nothing malicious is left by the hacker (if it is not done by you). But possibly, they may leave loopholes for accessing your site for more sinister attacks.

    Read: http://codex.wordpress.org/Hardening_WordPress

  6. CoderJon
    Member
    Posted 1 year ago #

    Perhaps you deleted a user. If you delete the user that is the author of a page, that page is deleted. I actually just had this happen last night to one of my customers. She went in and did some cleanup, and in doing so, she deleted the original designer for the site. All of the pages, posts, menus, etc, that were created by the original designer are now gone.

  7. mtnweekly
    Member
    Posted 1 year ago #

    I am guessing I got hacked, there is now a user listed as Admin1 with an email I never setup. Please help, who can I contact?

  8. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    GoDaddy is working on a restore to yesterday cost $150 and will take up to 7 days.. Wow.

    If that is being done, that should resolve the issue. But alert your host about a possible hacking so that they tighten security on the server side.

  9. kmessinger
    Volunteer Moderator
    Posted 1 year ago #

  10. mtnweekly
    Member
    Posted 1 year ago #

    Thanks I went ahead and changed my password, As soon as the site comes back up I will call GoDaddy. Any other things I should look at doing?

  11. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    As soon as the site comes back up I will call GoDaddy

    Tell them now so that they remove everything from your site and restore the site from a backup prior to the attack. Otherwise, all files/folders may not be removed and that will leave loopholes for being hacked again.

  12. mtnweekly
    Member
    Posted 1 year ago #

    GoDaddy is claiming the site was not hacked...

  13. mtnweekly
    Member
    Posted 1 year ago #

    Round and round we go..

  14. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Possibly, but ask them how the posts were deleted? If that is not because of you, the problem is caused by something on their side.

  15. mtnweekly
    Member
    Posted 1 year ago #

    GoDaddy is being very vague, par the course. At first they said there is no evidence of a hack. When I asked if I should change my ftp password they said it was not necessary as the person gained access from my wp-login.

    Whoops you just told me the was no evidence.

    I have initiated the backup to yesterday, hoping for the best. Just changed the secret key, thanks kmessinger

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