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1. fbahram
   Member
   Posted 7 months ago #

   Hi,
   I have had this problem happen twice. The first one I was so frustrated, I deleted the post altogether.
   The second one happened to this post:
   http://www.prolificliving.com/self-sabotage

   When the post was first published on Schedule, only a fraction of what was on the latest edit mode appeared. The published post was a mess of formatting, and chopped up paragraphs. It published about 700 of the 1500+ words.

   I went to edit mode to modify, add/delete, and nothing would show up in publish mode.

   I reverted to earlier version and the one from the night before seemed to still have everything so I published that and it updated the post.

   Few days later, I noticed that one paragraph is still a mess - in that 2 paragraphs got chopped into one. I went to edit the post and in Edit mode, either HTML or Visual, ONLY a fraction of the post shows up!!!!

   What is going on?

   I am running latest version of Thesis and have for years.

   Please advise!!!

2. esmi
   Theme Diva & Forum Moderator
   Posted 7 months ago #

   Have you tried:

   - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

   - switching to the Twenty Eleven theme to rule out any theme-specific problems.

   - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

3. fbahram
   Member
   Posted 7 months ago #

   Before I do all of that, is there any indication that all those high-effort troubleshooting steps would even solve the problem?

   I'd first like to know if we can narrow this down a bit more.

   And the answer is negative. I have only cleared cache, reset
   browsers, and rebooted my Mac.

   If you have any other ideas, I truly appreciate it. If not, I guess I'd have to go through an elimination process. Sigh.

4. esmi
   Theme Diva & Forum Moderator
   Posted 7 months ago #

   Those steps are WordPress Troubleshooting 101.

5. fbahram
   Member
   Posted 7 months ago #

   No need to insult me - thank you for not answering my question.

6. esmi
   Theme Diva & Forum Moderator
   Posted 7 months ago #

   is there any indication that all those high-effort troubleshooting steps would even solve the problem

   Those steps are WordPress Troubleshooting 101

   Translation: Those steps are where the troubleshooting process starts. We do not post these suggestions for fun. They are neither "high-effort" nor difficult steps but they do solve up to 90% of most common site problems.

   However, you are not prepared to work with us, then we cannot help you.

7. fbahram
   Member
   Posted 7 months ago #

   Ok I will do as you say. Thank you.

8. fbahram
   Member
   Posted 7 months ago #

   Hi,

   when I deactivated every plug-in, the problem still persisted, so I don't think it's plug-ins that are contributing to this.

   To explain the problem more clearly:

   1. I bring up a post
   2. The html editor shows all the content
   3. The visual editor shows a chopped off version
   4. I click back to the html editor, and it now reflects the (incorrect) chopped visual editor version

   Then I disabled Thesis Theme and went to the default version, and the same exact problem persisted. I did this last step while all plugins remained disabled.

   As a drastic step, I renamed my themes directory to themes-old (obviously this broke some things) but the problem above still persists.

   I then reversed all actions above.
   I look forward to your advice.
   Thank you,
   Farnoosh

9. fbahram
   Member
   Posted 7 months ago #

   Hi, I did what you asked. Could you please kindly help me now?
   Thanks!

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