Possible Jquery issue?

  • roycolleen

    (@roycolleen)


    11 years, 2 months ago

    I’m having a bunch of small issues since I recently switched themes. For example, the main site menu inconsistently will not display drop-downs. It might the first time the site loads, but then it will just stop working. There seems to be no rhyme or reason to it.

    The other issue is that my Collapse o Matic plugin no will not collapse in certain browsers. It is supposed to create expandable lists. Seems to work in Chrome, but not Firefox or Explorer.

    Could this be a Jquery issue? If so, or if not how can I resolve it?

    An example of a page using Collapse o Matic…
    http://www.saratogamama.com/guide/saratoga-park-and-recreation/

    Thank you in advance!

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  • Moderator t-p

    (@t-p)

    11 years, 2 months ago

    have you tried:
    -deactivating ALL plugins (yes, all) temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – To rule out any theme-specific issue, try switching to the unedited default theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.

Viewing 1 replies (of 1 total)
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