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ITRO Popup Plugin
[resolved] Popup keeps... popping up (7 posts)

  1. dskhury
    Posted 8 months ago #

    Every single page refresh the popup shows up.

    I determined that for users that are NOT logged in, if i´m logged in it doesn´t happen.

    I´m using W3 Total Cache plugin, if that makes any difference.

    Any ideas?


  2. dstrosin
    Posted 7 months ago #

    I am having the same issue. I tried to select just one page for the pop-up to show but it still showed on the home page.

    Someone I work with that was not logged into WordPress made me aware of the issue. Otherwise I would not have known as soon as I did.

    This pop-up is almost just what I was looking for.

    I am also using WP Super Cache.

    Any help?


  3. ITRO Team
    Plugin Author

    Posted 7 months ago #

    Please try last version and give us a feedback. Maybe we have fixed the problem with caching.

  4. logart
    Posted 7 months ago #

    I am having the same problem with 4.6 w/ cache.

  5. ITRO Team
    Plugin Author

    Posted 7 months ago #

    sorry for late reply.
    Please can you post or send us via email at support@itroteam.com url of a page where the popup is active?
    Thank you

  6. ITRO Team
    Plugin Author

    Posted 5 months ago #

    problem solved with latest version.

  7. roytheboy
    Posted 1 month ago #

    Hi ITRO,
    I have a slight problem with the plugin- I have set it up and it looks great, but i have used it on the homepage as a modal type entry box, one link is to take you to a different site and the other is to let you proceed into the site and close the popup but it just keeps reloading the popup as the link is set to index.html hence the popup keeps on loading.

    Can you tell me is there a way of making the popup disappear or bypassing it when I click that link?

    Any suggestions welcome!

    The site homepage is here:


    Thanks! Roy Defreitas


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