Pop-Up Not Appearing With Version 4.5 and WP 3.6

  • Resolved jpinches

    (@jpinches)


    10 years, 8 months ago

    Tried this plugin on new site being developed on WP 3.6, since the other pop-up plugin CW2 won’t work either with 3.6. Had this at least working before the 4.5 update today but now the pop-up will not appear at all.

    With the previous version, the pop-up would appear on every page regardless of settings.

    Also, the configuration preview page comes up now with a 404. Apparently this is due to the site being on a shared host and not being the primary site; as the plugin insists on using the absolute path (or Site URL) to the domain instead of the Home URL for calling the preview page.

    Apprently WP 3.6 is causing real fits with the pop-up plugins and hopefully this will get worked out soon.

    http://wordpress.org/plugins/itro-popup/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ITRO Team

    (@itro)

    10 years, 8 months ago

    Hello,
    please can you send us via email or post here the debugging info present in the “System Status” section?
    Thank you.

    Plugin Author ITRO Team

    (@itro)

    10 years, 8 months ago

    Please can you try new version and report us if the problem is solved?
    Thank you.

    Thread Starter jpinches

    (@jpinches)

    10 years, 8 months ago

    Emailed on August 5th

    wahab123pk

    (@wahab123pk)

    10 years, 8 months ago

    Hi i just upgraded to WP version 3.6 from 3.5.1 and my ITRO plugin got stopped.. then i revert back to old WP version 3.5.1 but still its not popping up but on other side preview page is showing with perfect popup.

    Plugin Author ITRO Team

    (@itro)

    10 years, 8 months ago

    Hello, sorry for late reply.
    @jpinches: sorry but we have not found your email!
    @wahab123pk: we have tested our plugin on WP 3.6 and with basic theme and plugins it works fine. Have you installed new plugins after upgrading WP? can you send us your debug informations at support.itro@live.com? Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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